skip to Main Content

The Question Of Sidetone

Just a couple of days ago I received an email asking about side-tone. Marshall Wilgard asks;

“A VoIP expert has written that he would never buy an IP phone that did
not have “sidetone” in the handset because he would want to hear a
little of his own voice when he talked.  The Grandstream phones I use
do “not” have sidetone.  Do you believe that sidetone is important?  And
if so, which brands of IP phones have sidetone?”

As you note, sidetone is the mixing of a little of the users voice into the earpiece such that they can hear themselves as they speak. I believe that sidetone is critically important to comfortable user experience with a phone.

It’s very unnatural to not hear yourself, or hear yourself from another acoustic perspective, as you engage in conversation. Without sidetone you sound like you are very far away even though the other party sounds very near. It’s an inversion of acoustic perspective that can be discomforting.

Read More

Mythbusting Skype, SILK & The Freetalk Everyman Headset

It has been said that, “the devil is in the details.” It has also been noted that I’m fussy about such things. After all, it usually takes little or no extra effort to get something right, often with much benefit moving forward.

Cast in this light I would like to revisit the Freetalk Everyman Headset being offered by InStore Solutions through the Skype online store. You may recall that I reviewed this device a while ago. I found it to be a decent product at a very attractive price. I’ve recommended it to a number of people, and none have come back to complain.

I think that USB attached audio devices, whether headset or speakerphone, are exceptionally convenient. They isolate the low-level analog signal handling from the harsh electrical environment inside a computer, often allowing for improved noise performance. They also save us from the painful prospect of loading unique device drivers.

Read More

New Village Telco VoIP-wear From Cafe Press

In this life you’re going to need some clothing. It’s a simple fact. Since shopping malls are actually a form of torture why not buy your clothing online? While you’re at it you can support one of the most interesting and innovative open source telephone projects on the planet; The Village Telco.

Yes, The Village Telco recently opened a storefront at Cafe Press. You can buy a variety of t-shirts, mugs, tote bags, caps…even baby and dog apparel…all emblazoned with very cool new Village Telco logo.

Read More
Back To Top