Sennheiser’s New SDW-5000 DECT Cordless Headsets

A Polycom VVX-600 and Sennheiser DW Pro2 headset are my workaday tools of choice. They have been for years. Polycom VVX remains best-in- class. The DW Pro 2 gives me hands-free flexibility and cordless mobility, sufficient to reach the coffee machine, which is clearly a critical issue.

This pair addressed my quest for practical tools leveraging HDVoice. They explain why I’ve not put much effort into reviews of new desk phones in recent years. The matter has been largely settled hereabouts.

However, they not perfect. There’s room for improvement. In particular, the advent of WebRTC brought a tide of Opus-capable services that would benefit from full-bandwidth audio. The 16 KHz sampling required to support G.722 was great in 2010, but nearly a decade down the road it seems more than a little limiting.

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Dolby Voice From a Distance

In my gig at ZipDX I work with some very interesting people. Barry Slaughter-Olsen is one of those people. Barry is a professor at the Middlebury Institute of International Studies at Monterey, where he teaches the art of simultaneous interpretation to a new generation of language professionals. He’s also the co-founder of Interpret America, a group dedicated to raising the profile of interpreting. Further, he’s the GM of Multilingual Operations for ZipDX.

All of the above builds upon the fact that he’s a tremendously skilled conference interpreter. He also happens to be a self-professed geek, which is handy in business that, like so many others, is facing an onslaught of new technologies.

Barry Tweets.jpg

The other day Barry posed a question via twitter. In reference to Dolby Voice he asked “is this any better than #HDVoice?” It’s good question, so I did a little digging.

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No Jitter: Still No HDVoice Either!

Here’s yet another case of the telecom punditry failing to live by their own guidance. What’s the common term? “Eating one’s own dog food.”

No Jitter, a UBM property, in support of their Enterprise Connect event, produces a podcast. This time around editor Beth Schultz spoke with Alan Quayle about the coming TADHack Mini Hackathon which will run in Orlando March 25-6, just before Enterprise Connect.

That’s nice. Alan certainly knows his stuff. He’s been a VUC frequent guest in recent years.

NoJitter on Lenovo X-1-Carbon

It’s a pity that the podcast was produced via a plain vanilla PSTN telephone call. Narrowband in the best tradition of Ma Bell, circa 1945.

The failure to tap a new age, HDVoice-capable means of podcast production just feels wrong. Most especially given the widespread emphasis on WebRTC as a key aspect of the new age of telecom creativity.

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The Big Blue Yeti, Soft Phones & Audio Sample Rate

dialpad-windows-desktop-yetiA short while ago friend and telecom luminary Dave Michels contacted me about a problem he was encountering with his Blue Yeti USB microphone. While he appreciates the benefits of a headset, he prefers to not use one when there’s video involved.

Dave uses the Yeti when recording videos and participating in various UC podcasts. He’s recently started to use it with the Dialpad soft phone. That’s the service that provides his home & office phones.

The Yeti is a fine microphone for many purposes. The combination of USB convenience, handy level controls and low-latency monitoring makes it an excellent choice for podcasters. I recently wrote a blog post for ZipDX that describes its use by a professional interpreter in the UK.

In Dave’s case, when using the Yeti with Dailpad others on the call would complain that his volume was very low. So much so that he was forced to switch to his Plantronics Savi headset. They also complained that “he sounded bad.”

To solve these problems the two of us set about a quick investigation. What we found is potentially useful, so I’m sharing it here with y’all.
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Review: Aver Information VC520 All-in-One USB Conference Camera System – Part 2

I presume you recall where left off in this little adventure. I had just finished my initial allocation of 1000 words in a general description of the AVER Information VC520. Let that be the foundation upon which you add the following observations of its use. And use it I did.

Unboxing & Installation

Once unboxed and setup I connected the VC520 to my desktop computer. As a generic UVC device there was no device specific driver to install, although I did install the PTZ remote application and update utility.

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Living With the Tech: The Sennheiser DW Pro2 DECT Headset Five Years On

It’s not often that I can say that I’ve been using a single device daily for over five years. The Sennheiser DW Pro2 DECT headset, which I reviewed in 2011, tops that very short list.

Sennheiser DW Pro 2 & Clients

This past week I’ve paid a little special attention to the headset. It’s long been connected to the Polycom phone on my desk. It’s been witness to my transition from a Polycom SoundPoint IP650, to a VVX-500, and onward to a VVX-600. It’s also connected to my desktop computer.

In general, the DW Pro 2 is still performing well. I have noted some curious things about it over time, including a couple new things just in recent weeks.

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