A Polycom VVX-600 and Sennheiser DW Pro2 headset are my workaday tools of choice. They have been for years. Polycom VVX remains best-in- class. The DW Pro 2 gives me hands-free flexibility and cordless mobility, sufficient to reach the coffee machine, which is clearly a critical issue.
This pair addressed my quest for practical tools leveraging HDVoice. They explain why I’ve not put much effort into reviews of new desk phones in recent years. The matter has been largely settled hereabouts.
However, they not perfect. There’s room for improvement. In particular, the advent of WebRTC brought a tide of Opus-capable services that would benefit from full-bandwidth audio. The 16 KHz sampling required to support G.722 was great in 2010, but nearly a decade down the road it seems more than a little limiting.
All of the above builds upon the fact that he’s a tremendously skilled conference interpreter. He also happens to be a self-professed geek, which is handy in business that, like so many others, is facing an onslaught of new technologies.
The other day Barry posed a question via twitter. In reference to Dolby Voice he asked “is this any better than #HDVoice?” It’s good question, so I did a little digging.
That’s nice. Alan certainly knows his stuff. He’s been a VUCfrequent guest in recent years.
It’s a pity that the podcast was produced via a plain vanilla PSTN telephone call. Narrowband in the best tradition of Ma Bell, circa 1945.
The failure to tap a new age, HDVoice-capable means of podcast production just feels wrong. Most especially given the widespread emphasis on WebRTC as a key aspect of the new age of telecom creativity.
Dave uses the Yeti when recording videos and participating in various UC podcasts. He’s recently started to use it with the Dialpad soft phone. That’s the service that provides his home & office phones.
In Dave’s case, when using the Yeti with Dailpad others on the call would complain that his volume was very low. So much so that he was forced to switch to his Plantronics Savi headset. They also complained that “he sounded bad.”
I presume you recall where left off in this little adventure. I had just finished my initial allocation of 1000 words in a general description of the AVER Information VC520. Let that be the foundation upon which you add the following observations of its use. And use it I did.
Unboxing & Installation
Once unboxed and setup I connected the VC520 to my desktop computer. As a generic UVC device there was no device specific driver to install, although I did install the PTZ remote application and update utility.
This past week I’ve paid a little special attention to the headset. It’s long been connected to the Polycom phone on my desk. It’s been witness to my transition from a Polycom SoundPoint IP650, to a VVX-500, and onward to a VVX-600. It’s also connected to my desktop computer.
In general, the DW Pro 2 is still performing well. I have noted some curious things about it over time, including a couple new things just in recent weeks.