onsip

Making Use of Wideband Voice Right Now!: OnSIP

onsip-logo-160You will find references to Junction Networks’ OnSIP hosted IP-PBX service scattered all over this site. I’ve use them since the summer of 2007 for my home office phones. They’re extremely reliable, 100% SIP based and even wideband capable in many respects.

The basics of the OnSIP service are pretty simple. If you are a company and need the usual services you establish an OnSIP account, selecting one of their monthly service bundles. These run from $39.95/mo to $199.95/mo, scaling up to suit companies of various sizes. They offer a 30 day free trial to let you get your feet wet.

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Microsoft Dynamics 4.0 CRM & VoIP

ip6000_bigPixel Power, my employer these past ten years, uses Microsoft Dynamics CRM. We don’t love it, but we need it and we really do use it. It’s taken a long time to get it worked into our corporate culture. We started with v2.0 and have since migrated to v3.0, with a further step to v4.0 coming in the next couple of months.

The move to v4.0 is really a good thing for multiple reasons. I’m told that integration with Outlook is much improved, including the ability to access CRM while offline. Also, v4 supports the Camrivox Flexor CTI plugin allowing integration with our OnSIP hosted IP-PBX.

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Finally, We Have A 311 Solution

Figure 3: Portech MV-370 SIP-GSM gateway

In the spring of 2008 I installed a SIP-to-GSM cellular gateway as a means of backing up our wholly IP-based home and office phones. The installation of the cellular gateway allowed me to route calls to and from T-Mobile should our DSL circuit go down. In addition, it provided us access to 911 and 411 services that were not at the time provided by our ITSPs.

The one thing we wanted that it did not address was access to 311 service. In Houston a 311 call rings a non-emergency city call center that is intended to take notifications about city services. For example, we call 311 when we see a street light out, a broken fire hydrant, large fallen trees in the roadways or packs of wild dogs roaming dangerously.

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My Approach To Mobile VoIP For Low Cost Overseas Calling

For the past three years I’ve used Stanacard as the basis for placing overseas calls from my cell phone.This has recently changed as I’ve leveraged our company’s OnSIP account to provide a similar capability to all of our US staff.

Stanacard describes themselves as a “next generation calling card service.” The service is simple enough. Like most calling card services they have a variety of US points-of-presence (POPs) with local numbers. You dial that number, then authenticate using a PIN to get at a second dial-tone, and finally dial the overseas number you want to reach.

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Junction Networks OnSIP Also Supports HD Voice

OK, so this isn’t exactly news. I’ve been using OnSIP with Polycom IP650 & 550 and a few months already. I hadn’t expected them to support wideband at all but was pleasantly surprised to find that their new conference bridge handles it just fine.

Further, if you’re using suitably capable Polycom or snom phones then calls placed through OnSIP will negotiate to G.722 and voila, much clearer calling. They had a blog post about it a short while ago.

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