AT&T

Good riddance to Comcast & Xfinity

For many, many years we have been customers of Comcast. We had their consumer cable TV service, which was rebranded Xfinity. We also had Comcast Business Class internet access. We had both services a very long time.

At the time we installed them we were quite happy with both services. As a Tivo household we were compelled to have cable TV service. We adored Tivo. That effectively bound us to Xfinity.

Back in the day (2008-ish) Comcast’s DOCSIS-powered cable internet outperformed the only alternative, which was DSL. It was not without its quirks. We were compelled to switch to business class service because consumer service was badly degraded at certain times of the day. Basically, it slowed to a crawl when the kids got out of school.

In the early days, we’d occasionally hear from some salesperson who claimed to be our new account rep. They came and went. Every time they offered us faster service, it was for way more money. Occasionally they’d have some deal, but the special offer always evaporated if I wanted to use my own cable modem and router. Or if I didn’t want a bundle that included their voice service.

Eventually, they stopped calling on us. We’ve not been bound to a contract since 2012. We’ve just been grandfathered in on a legacy “Deluxe 60/10” service that cost around $100/mo.

Tivo is the glue

We’ve been a Tivo household since 2001. We currently have a Tivo Roamio Pro with 6 tuners. It’s on the main TV in the house. Other TVs are connected to Tivo Mini’s and a Tivo Mini LUX. A total of four TVs can access any content.

Tivo is still the superlative DVR. Nothing else comes even close. Some cable and satellite providers licensed Tivo tech for their own use. Their own DVRs are absolutely lame in comparison. The fact that they could not match Tivo in 25 years is, I think, testament to the fact that they just didn’t care about the user experience.

Our cable TV bill was over $200/mo. If it were not for our investment in, and admiration of Tivo, we would have long ago dumped Comcast.

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Daniel Berninger Samples AT&T’s Mobile HDVoice in Chicago

Samsung S4 Mini 300pxHere in the US the mobile carriers are finally getting something done with respect to rolling out HDVoice. T-Mobile has been offering HDVoice since January of 2013. As I’ve mentioned previously, I’ve been able to try this myself using a Nexus 5. They added a little sport to the game by launching VoLTE in Seattle earlier this month.

Sprint is trialing HDVoice in limited markets pending a national rollout in June.  AT&T has launched VoLTE/HDVoice in some mid-western markets. Verizon must be feeling laggard as they recently started some PR/social media hand-waving with respect to their VoLTE/HDVoice initiative.

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Solving A Cellular Signal Problem

Wilson Electronics zBoostMy wife’s family is from Thorndale, TX. Bert, her oldest brother, lives at the family’s homestead. In his late 60’s Bert recently got his first cell phone. It’s as pretty basic flip-phone. It’s exactly what he needs. However, he’s having trouble receiving calls when he’s in the house.

The rear portion of the old house has a steel roof. That’s also where Bert’s bedroom is located. As far as I know the cellular signal is ok in the yard, and even in the front portion of the house. But if Bert is in the rear of the house his cell phone loses it’s connection to the nearest tower.

Bert’s cell service is a prepaid account. I don’t know what company provides the service, but Googling for the phone number I see it belongs to Cingular. That suggests that the service provider is using AT&T’s network. This tells us what kind of network it uses (GSM) and the frequencies involved.

A week ago I tweeted an inquiry about cellular signal boosters. Rakesh Agrawal replied, telling of a good experience with Wilson Electronics Wi-Ex signal boosters. Apparently Rakesh’s company, Snapstream, had cellular connectivity issues in their former location. He described that building as a metal box.

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ZipDX Addresses The FCC On The AT&T-T-Mobile Merger

ZIP-DX & IP7000 It’s nice to see people “thinking outside the box” as exemplified by David Frankel’s recent presentation to the FCC. Please recall that David is the CEO of ZipDX, a leading voice in the battle for HDVoice and a sponsor of the VoIP Users Conference.

Doug Mohney’s HD Voice News has a good overview of David’s petition. David’s idea was that the merger hearings present an opportunity to point out how the ILECs have utterly failed to advance the issue of call quality. What Doug doesn’t mention is the mechanism of David’s presentation on May 27th.

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