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New Gigaset Firmware

Earlier this week the Gigaset C610A-IP that I’ve had for the past month reported that there was a new firmware release available. Glancing over at the Gigaset web site I see that the C610A-IP is not yet listed in the US version of the site. Nor is the related firmware in the download section. That means no release notes to help make the decision about installing the new firmware.

I know that Michael White at E4 Technologies has been awaiting a shipment from Gigaset. Visiting Amazon.com I see that the C610A-IP remains listed as not currently available. I expect that the US arm of Gigaset is eagerly awaiting literally a boatload of product.

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When The Wifi Blows: Experience At NAB 2011

NABshow_logoThe past week or so my attention was wholly consumed by the annual convention of the National Association of Broadcasters. Held in Las Vegas each April the NAB exhibition is the major event in the year of a broadcast equipment maker. This was my 18th NAB, which makes the more a test of stamina than anything else.

Happily, the show was for my employer a considerable success. Attendance has returned to reasonable levels. It seems that broadcasters are feeling better about their existence. Globally broadcasters are starting to move forward with long stalled projects. New channels will be launched and existing services enhanced. It all bodes well for the manufacturing sector of the industry, presuming that manufacturers have toughed out the recent slow period and continued to develop products that improve the operating efficiency of customers.

For our company the one major annoyance of NAB 2011 was the complete failure of wifi on the show floor. From the last day of setup to the close of the event wifi was essentially useless. This was not a huge problem, but a considerable inconvenience. In our case it meant that the many sales and executive staff present could only access email via a wired network connection.

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New Gigaset Products At CES 2011 In Las Vegas

This past week I made a quick trip to Las Vegas. The vast majority of people in Vegas were attending CES 2011. My time there was short. My primary reason for the trip was to attend the HDVoice Summit organised by Dan Berninger. That meeting was held in a suite at the Aria Hotel where are array of HDVoice, capable products were on display, including the latest Gigaset offerings.

Gigaset issue a press release detailing the new product offerings. As expected they were launching a couple of new desk phones aimed squarely at SOHO & SMB applications. At the HDVoice Summit there was a DX800A setup and connected to David Frankel’s ZipDX wideband conference bridge.

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HDVoice Deal Alert: Gigaset DE380IP-R Desk Phone

Some time ago the folks at Gigaset showed me their DE380-IP-R desk phone. It was about the time that they were just starting to ship their SIP/DECT products to the US. When they sent me some sample gear for evaluation a lone sample of this little desk phone came along for the ride.

I tried the DE380-IP-R for a short while but never really put it into service. I used it just long enough to confirm that it was truly wideband capable, supporting G.722.

The simple truth is that I found the phone to be just a little too quirky for my tastes. There are things about it that seem too Euro-centric in their design or implementation. Further, with a retail price of around $140 they were simply too odd when compared to the newly released Polycom Soundpoint IP335, which is also wideband capable.

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Gigasets: Comparing Handset Output Volume

A few times I’ve seen people complaining about unacceptably low volume being provided by one of the Gigaset handsets. Most recently this was being said about the S67H handset, but I can recall a similar complaint about the A58H as well. We don’t feel that the handsets we’ve used have a problem in this area.

However, when the complaint occurs more than once it makes me think that perhaps a little investigation is worthwhile. Could this be production variance in the handsets? Is there a difference between the various models of handsets? How do they compare to the output of some respected desktop phones?

So the past two weekends I set about a little informal testing.

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