VOIP Enhanced Customer Service
Here's a neat thing that's about to happen to enhance our customer service approach at work. I work for a UK based firm. We have a small staff in the US, the core of our development and support operations being…
VOIP Projects On The Horizon
Now that the NAB show is over I can reclaim some of my personal life and resume a couple of projects already underway, as well as add some new ideas. Here are some highlights of things to come;
GSM Gateway
My exploration of the Portech MV-370 SIP-GSM gateway will continue. I’ve decided that this will happen in two parts. Part one is a backgrounder exploring factors that could motivate a VOIP user to consider adding wireless gateway capability, what problems they might solve and a market overview of the available devices. This part is almost ready for the publisher and will appear at www.smallnetbuilder.com.
HD-DVD: Life After Death
OK, so Toshiba officially put HD-DVD to sleep a couple of months back. It's a pity but it's a fact. Yet today The Register has a piece on how HD-DVD disk sales remain solid since that time. It's also a…
An afternoons comparative listening to 5 pairs of powered audio monitors
This past weekend a friend and I spent an afternoon listening comparatively to a collection of powered audio monitors. It was by no means a scientific study, just a casual session of listing to music in a focused manner.
We used three Slim Devices Squeezebox 3s as sources, all playing in sync from a music server. The SB3s were running Squeeze Center v7. We setup a playlist of music we both knew well then switched between monitors in pairs.
AT&T Fear-mongering re Intenet Backbone Saturation
Now let me be very clear about this; I despise AT&T. Ars Technica has a great overview on how their recent statements about the internet backbone becoming overtaxed are simply untrue. It's plain, old fashioned fear mongering aimed at allowing…
NAB Keeping Me Busy & VOIP On The Show Floor
Next week is the annual convention of the National Association of Broadcasters. So this week marks my annual trek to Las Vegas to help with the setup of our exhibit. It’s a huge amount of work. My focus on various preparations has kept me from blogging the past week.
VOIP angle 1: Asterisk on the trade show floor
We pay a company called Smart City for internet connectivity on the trade show floor. They drop us a shared ethernet link. The speed is carefully controlled. Our link is typically around 768k x 256k and costs around $1400 for the week. It’s reliable, but very expensive.