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Mini-Review: Sennheiser SDW5000 DECT Cordless Headset

For the longest time I used the Sennheiser DW Pro2 DECT Cordless Headset with my Polycom VVX desk phone. They seemed a natural pairing. The Sennheiser having been originally recommended to me by an acquaintance at Polycom.

Looking back, my review of the DW Pro 2 was written way back in 2011! I used it a staggering long time. It was that good! In fact, I replaced its battery twice over the years. While it was a originally costly device, it was a very good investment.

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The DW Pro 2 remains available, but in 2018 Sennheiser introduced newer models, the SDW5000 Series (pictured above.) I was immediately interested in these as they claimed to support a new, super-wideband mode, supporting audio up to 12 KHz.

Just this week I realized that I’ve been using the SDW5016 as my daily driver for over two years. Further, it has met my every need, but I have yet to share my experience with it. In writing this, I aim to correct that oversight.

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Sennheiser’s New SDW-5000 DECT Cordless Headsets

A Polycom VVX-600 and Sennheiser DW Pro2 headset are my workaday tools of choice. They have been for years. Polycom VVX remains best-in- class. The DW Pro 2 gives me hands-free flexibility and cordless mobility, sufficient to reach the coffee machine, which is clearly a critical issue.

This pair addressed my quest for practical tools leveraging HDVoice. They explain why I’ve not put much effort into reviews of new desk phones in recent years. The matter has been largely settled hereabouts.

However, they not perfect. There’s room for improvement. In particular, the advent of WebRTC brought a tide of Opus-capable services that would benefit from full-bandwidth audio. The 16 KHz sampling required to support G.722 was great in 2010, but nearly a decade down the road it seems more than a little limiting.

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TIP – Re: VoiceMeeter and Cordless Headset Batteries

It may be that in my old age I’m becoming forgetful. Or perhaps I’m just too enthused about what I’m doing, and little things get forgotten? I write this in the hope that it helps me to remember.

For years I’ve used a Sennheiser DW Pro2 DECT headset in my home office. It connects to a Polycom VVX-600 and my desktop computer. This trio serves me very well, but occasionally I reach for the headset and find that its battery is dead.

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Living With the Tech: The Sennheiser DW Pro2 DECT Headset Five Years On

It’s not often that I can say that I’ve been using a single device daily for over five years. The Sennheiser DW Pro2 DECT headset, which I reviewed in 2011, tops that very short list.

Sennheiser DW Pro 2 & Clients

This past week I’ve paid a little special attention to the headset. It’s long been connected to the Polycom phone on my desk. It’s been witness to my transition from a Polycom SoundPoint IP650, to a VVX-500, and onward to a VVX-600. It’s also connected to my desktop computer.

In general, the DW Pro 2 is still performing well. I have noted some curious things about it over time, including a couple new things just in recent weeks.

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Dave Michels on Headsets

Sennheiser-DW-Pro-2-HeadsetDave Michels is a tea drinker. I’m not sure that fact is widely known, but I swear it’s true. Moreover, I suspect that someone has slipped something into his tea. Today he issued a curious assertion in an otherwise good article about headsets.

Sez he:

Headset/Headphones: I prefer the term headphones. I think headset implies a voice microphone and headphone implies audio or speakers only. Those distinctions are obsolete. Modern microphones are small, cheap, and sensitive. They no longer need to be in front of the mouth, so can be placed invisibly on headphones. Since most devices now support speech or voice, it’s just silly to get headphones without a microphone. Now that we’ve cleared this up, I am only using “headphone” below.

I take issue with his simplistic view of microphones, and especially the significance of microphone placement. If you truly care about how you are conveying your voice then a boom mounted microphone is a must! Accept no substitutes.

If, on the other hand, you are more concerned about not looking geeky…go whatever path tickles your fancy. Enjoy those Beats By Dr Dre Hey, he’s a Doctor right? They must be great.

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Some Guidance On Headsets

Passport_21_OTH_3_QTR_RightA couple of weeks ago, over at the Broadband Reports forum on VoIP Tech, there was a question posed about selecting the best low cost microphone for VoIP applications. This is a topic that I’ve considered at length. It has much in common with my background in recording and broadcasting. On that basis I weighed in with some opinion. As I my way, I probably provided a longer answer than anyone anticipated, or even wanted. After re-reading it a few times I thought it worth sharing here as well.

The original question:

I realize many problems people experience are due to a lousy mic that isn’t noise canceling or picks up sounds from a anywhere in the room. There are many ways to improve this. I like the idea of a pickup pattern that is very isolated in front of the mic and within a finite range so I don’t have to wear the mic but maybe this is asking too much. If the mic only picks up sounds very close to it, wearing it can sure avoid a lot of problems. Don’t know if firewire or USB3 is better than USB2 or if its better to run the mic directly into your mic input of your motherboard or audio card or something else. Latency is not our friend! VOIP is so sensitive to extraneous noise so this needs to be addressed and is dependent on the ambient noise of the user. Any recommendations? Few of us work in a soundproof office.

As a long-time and vocal proponent of headsets for office use this is right in my wheelhouse. For example…. https://www.mgraves.org/2011/07/can-you-hear-me-now-headset-vs-speakerphone-in-the-home-office/

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