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New Gigaset Firmware

Earlier this week the Gigaset C610A-IP that I’ve had for the past month reported that there was a new firmware release available. Glancing over at the Gigaset web site I see that the C610A-IP is not yet listed in the US version of the site. Nor is the related firmware in the download section. That means no release notes to help make the decision about installing the new firmware.

I know that Michael White at E4 Technologies has been awaiting a shipment from Gigaset. Visiting Amazon.com I see that the C610A-IP remains listed as not currently available. I expect that the US arm of Gigaset is eagerly awaiting literally a boatload of product.

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Searching For The Perfect Cordless Headset

Let there be no doubt, I’m manic. I find myself on something of a quest to find the perfect cordless headset. Over the past year or two I’ve tried a number of different makes & models. Some have been very good indeed, but none have been ideal.

As I transition my desktop phone from a Polycom Soundpoint IP650 to a VVX-1500 I find myself wanting something more. To be more specific, I would like support for very high-quality wideband audio, even beyond G.722. The VVX-1500 supports Siren14 and G.719 so let’s actually hear the difference, right?

To be fair, nothing that I’ve tried thus far was designed to support use with a hard phone. In using the headset with the VVX-1500 I need support for an “electronic hook switch” (a.k.a. EHS) connection. That allows the phone to go off-hook from the headset so that I could answer or hand up a call while distant from my desk.

Oh, and by the way, by “distant” I mean to achieve some serious range, ok? I suspect that means DECT over Bluetooth, but class 1 Bluetooth might work, too. Remember, the coffee machine is some 70 feet away…and my personal productivity is definitely influenced by my coffee intake.

So, a while ago I began asking around, speaking to people that I know use of this type of hardware. I asked for specific recommendations.

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OpenPeak Gone Uncommunicative?

There was time, not that long ago, when I thought that an OpenPeak tablet would surely be in my future. Based in South Florida, OpenPeak was the company behind both of Verizon’s Home Hub offerings. I suspect that they’re the force behind their soon to be launched  home automation offer as well.

The OpenPeak product line initially had a significant telephony component. While basically a tablet offer, the line included a DECT/CATiq base and cordless handsets OEM’d from Gigaset. They had a nice looking executive desk phone as well.

I had thought that OpenPeak might be the first to make an impact in the enterprise desk phone space using Android. Or perhaps they would get some traction in the high-end hotel niche? They seemed to be out in front of the pack. Cloud Telecomputers “Glass” product has yet to see an delivery, even after being seen on demo at Astricon 2010.

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New Gigaset Products At CES 2011 In Las Vegas

This past week I made a quick trip to Las Vegas. The vast majority of people in Vegas were attending CES 2011. My time there was short. My primary reason for the trip was to attend the HDVoice Summit organised by Dan Berninger. That meeting was held in a suite at the Aria Hotel where are array of HDVoice, capable products were on display, including the latest Gigaset offerings.

Gigaset issue a press release detailing the new product offerings. As expected they were launching a couple of new desk phones aimed squarely at SOHO & SMB applications. At the HDVoice Summit there was a DX800A setup and connected to David Frankel’s ZipDX wideband conference bridge.

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