End-user perspective on small office tools & technology

Revisiting The VoIP Users Conference On WebRTC (Nov25, 2011)

RemeberingVUC-Nov25 It’s been a busy week. After spending the mid-week in Chicago I drove to Austin for a meeting on Friday. It’s a three hour drive [cue the opening theme to Gilligan’s Island] each way giving me some time to listen to podcasts en route.

The company mandates that we use a rental car for long drives. It’s cheaper than paying for the mileage on our personal vehicles. This time around I rented a Chevy Malibu at Hobby Airport.

Although I owned one for a long time, I’m generally off Chevy these days. I was surprised to find that this Malibu didn’t suck. It was a decent drive and had some of the conveniences that I’ve usually found lacking in other rental cars. Most notably, it had a USB port to which I could connect my phone. This was how I listened to podcasts while driving.

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Dave Michel’s Notable News Feed

To paraphrase Douglas Adams, “The internet is big. Really, really big. I mean it’s just mind-bogglingly big. ” It’s amazing that we can find anything at all. It’s especially nice when smart people help us to find things. Over the…

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magic jack PLUS Now Officially Offering HDVoice

MAGICJACKPLUS-250pxThis morning’s news dump included an email from a marketing service being used by magic jack. Some while ago when I heard a rumor that Vocaltec was working on some means of supporting HDVoice in the next generation of their magic jack product/service. While the new magic jack PLUS started to ship backing August todays email was the first I’ve seen that actually mentioned HDVoice.

According to the web site for the service;

“magicJack PLUS™ service has received rave reviews and many people think it is the best Call Quality they have ever heard. The magicJack PLUS™ has added High Definition Voice. Best Call Quality and it’s FREE.”

The big change from magic jack to magic jack PLUS is in the hardware. The little USB interface device once required the used a computer. With an RJ45 connection to your home network the new version can run completely standalone. No computer required. This was largely a competitive issue driven by the NetTalk Duo.

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Insight Into Free Conference Call Services

Stranger-in-a-Strange-Land-bookcover In the novel “Stranger in a Strange Land” the legendary science fiction writer Robert Heinlein once wrote, “There’s no such thing as a free lunch.” This came immediately to mind when I stumbled upon Fee Fighters where I found a post that was a nice explanation of how free conference calling services work.

The author quite rightly points out that Google Voice and Vonage will not place calls to the rural rate centers with the exorbitantly high termination costs that make the free conference service possible.

My preferred ITSP, OnSIP by Junction Networks, charges a uniform per-minute rate for calls to most rates centers in North America and Western Europe. However, when it comes to those rate centers in rural areas that host free conference services their plan changes. If we call such services they charge us “the true market rate” which can be up to 20x the normal rate. They made this abundantly clear back in 2009 when the policy was enacted.

We find no fault with OnSIP and their policy in this regard. In fact, we decided that we saw value in adding an optional private conference bridge to our OnSIP account, even though it costs us $20/month.

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Powerless At FAT: What’s Wrong With This Picture?

Last week I had occasion to spend several days in Fresno CA. Their airport code is FAT. But FAT is not PHAT. In fact, it’s powerless.

Like many places in the country Fresno is busily enhancing their airport. The terminal from which I arrived and departed looks like a brand new building.

The terminal had all the traditional conveniences; public restrooms, a few places to eat & drink. Of course it had seating for all the waiting passengers. It has free, but very slow, internet access via wifi. What it lacked was sensible access to AC power for people using their personal electronics.

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