Sometimes a piece of hardware is the inspiration for a project, or even a whole new approach to household computing. MSI is about to release their WindBOX, which has me considering the possibilities. It’s essentially the hardware equivalent of one of the popular new net-top pc’s but in a form factor that mounts to the VESA fittings on the back of any common LCD.
There are few things that have improved my personal quality of life as much as Citrix® GotoMeeting® service. Before I signed up for GotoMeeting®, way back in 2004, I was spending a lot more time on airplanes visiting customer sites to troubleshoot problems. These days most problems we can troubleshoot remotely. It’s both faster and less costly.
As GotoMeeting® has evolved they tied in an audio conferencing service, presumably a partner that provided the service through their own facilities. I tried using this a couple of times but the call quality was not great. It seemed typical of some of the lesser free conference services. So for the longest time we used a separate conference bridge, even though GotoMeeting® offered an attached service.
Dave Michels, principal of Boulder’s Buffalo Communications, has a great post today detailing recommendations for effective teleworking. His recommendations are backed by some detail about his own home office installation. As someone who has worked from a home office for over a decade his advice definitely rings true.
In fact, I’d like to take a moment to amplify and extend his recommendations based upon my work situation. Most of the things that I’d like to highlight reflect the difference between the occasional teleworker and the full-time home-office dweller.
Nir Simionovich as nice little post revisiting the Pika Warp Asterisk Appliance now that it uses the Asterisk GUI v2.0. I've always admired Pika's effort in the Asterisk appliance space. It's an interesting platform on which to develop niche IP…
I was incensed as a result of the past weeks trouble with the cable card swap that Comcast imposed. After considerable time spent on the phone in the afternoon I detailed the situation in a blog post early last evening. At the point when I wrote that post we had no clear path to solution, just the promise that someone would call us back.
Shortly after the blog post went live a twitter message was automatically sent to highlight that post. This caught the attention of @comcastcares, which is Frank Eliason, Director Of Digital Care at Comcast.
Frank & his staff are based in Philadelphia PA. The fact that Comcast has been using Twitter to stay on top of customer service has been known for some time. I had some cursory interaction with them during the long service outage in the aftermath of Hurricane Ike.
Nothing makes my blood boil like dealing with Comcast. I have never encountered a company with such complete disregard for their customers.
First A little Background: Chapter 1
Until early in 2007 Houston was Time-Warner Cable market. Houston, much of Texas and parts of Missouri were run by a partnership between Comcast and Time-Warner, but it was branded with the Time-Warner name. Early in 2007 that ended with Comcast assuming Houston operations and Time-Warner taking the rest.
Now no-one loves their cable company just as no-one has warm fuzzies for an ILEC. We had no great love of Time-Warner, but since then our experience with Comcast makes us long for the good ‘ole days of Time-Warner Cable.