Searching For The Perfect Cordless Headset

Let there be no doubt, I’m manic. I find myself on something of a quest to find the perfect cordless headset. Over the past year or two I’ve tried a number of different makes & models. Some have been very good indeed, but none have been ideal.

As I transition my desktop phone from a Polycom Soundpoint IP650 to a VVX-1500 I find myself wanting something more. To be more specific, I would like support for very high-quality wideband audio, even beyond G.722. The VVX-1500 supports Siren14 and G.719 so let’s actually hear the difference, right?

To be fair, nothing that I’ve tried thus far was designed to support use with a hard phone. In using the headset with the VVX-1500 I need support for an “electronic hook switch” (a.k.a. EHS) connection. That allows the phone to go off-hook from the headset so that I could answer or hand up a call while distant from my desk.

Oh, and by the way, by “distant” I mean to achieve some serious range, ok? I suspect that means DECT over Bluetooth, but class 1 Bluetooth might work, too. Remember, the coffee machine is some 70 feet away…and my personal productivity is definitely influenced by my coffee intake.

So, a while ago I began asking around, speaking to people that I know use of this type of hardware. I asked for specific recommendations.

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Junction Network Phone Labs Reviews The Polycom VVX-1500

This past week Junction Networks phone lab posted a review of the Polycom VVX-1500 Business Media Phone. They make note of the devices’ many fine qualities. The VVX is truly a joy to use. It’s build quality is outstanding, and you simply won’t find a better sounding phone anywhere.

That said, I remain curious about the use of one-on-one video calling. It’s remains unclear to what extent companies are making use of desktop video calling. It’s not the kind of this that springs up organically since one must first seed the organisation with a number of suitably capable phones.

I wonder if this tends to happen within companies that are already making use of traditional video conference installations? Do the Business Media Phones merely extend the reach of such facilities to to the desktop or SOHO users? Or are desktop video phones something completely different?

If you make use of such devices please leave a comment about your experience.

Deal Alert: San Disk Cruzer Micro 4GB $8.95 @ BUY.COM

I can hear you now. “What! Why would Graves be recommending a plain vanilla USB memory stick? Not especially cheap nor especially large? He must be mad!” That may well be true, but it remains comfortably beside the point.

As you may know we do like our Polycom SoundPoint desktop phones around here. In fact, the IP650 has perched upon my desktop longer than another other single device. One of it’s great conveniences is the software option called the Polycom Productivity Suite, which I purchased for all my IP650s.

This software includes the ability to record calls locally on the phone with just one or two button presses. This has been tremendously useful for podcasting, technical and normal business applications.

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Review: Polycom VVX-1500 Business Media Phone

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Originally published September 24, 2009 at Small Net Builder

A little over a year ago, I was offered the daunting task of reviewing the Polycom Soundpoint IP550 & IP650 desk phones. It was a considerable challenge being tasked with the review of these top-of-the-line products from a company that is considered by many to be a market-leader in enterprise VoIP.

Well, that review was easy compared to my current task of evaluating one of their newest offerings; the VVX-1500 Business Media Phones. I almost wish that I hadn’t agreed to undertake the project, because these devices have a wealth of features. But here I am, having had the phones for a couple of months. So I thought I’d best make good on my promise to describe these beasties in some detail.

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Aswath Rao On Why Trapezoidal VoIP Is Evil!

alt_vvx1500_2_1This week’s VUC call sure is timely for me! VoIP pioneer Aswath Rao will be walking us through the evil that is “trapezoidal VoIP.” His words, not mine.

Why is this extra timely for me? Well, I spent considerable time today dealing with the very trapezoid in question. My forthcoming review of the Polycom VVX-1500 Business Media Phone has gone to the publisher for a final polish. With the text in their hands my task turned to producing the supporting images, sound files, etc that they might want to run. This time around they want to run a recorded video clip example of the what you see on the VVX LCD screen. It’s a good idea, but as it happens, not so easily done.

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