A short while ago friend and telecom luminary Dave Michels contacted me about a problem he was encountering with his Blue Yeti USB microphone. While he appreciates the benefits of a headset, he prefers to not use one when there’s video involved.
Dave uses the Yeti when recording videos and participating in various UC podcasts. He’s recently started to use it with the Dialpad soft phone. That’s the service that provides his home & office phones.
The Yeti is a fine microphone for many purposes. The combination of USB convenience, handy level controls and low-latency monitoring makes it an excellent choice for podcasters. I recently wrote a blog post for ZipDX that describes its use by a professional interpreter in the UK.
In Dave’s case, when using the Yeti with Dailpad others on the call would complain that his volume was very low. So much so that he was forced to switch to his Plantronics Savi headset. They also complained that “he sounded bad.”
To solve these problems the two of us set about a quick investigation. What we found is potentially useful, so I’m sharing it here with y’all.
Continue reading “The Big Blue Yeti, Soft Phones & Audio Sample Rate”