Affordable Cordless Mobility In The Home Office

Obi-Hai-S12-KX-TSC11-trio-300sqEarlier this week Bill left a comment asking for a recommendation about a phone and cordless headset combination. His requirements seem quite sensible and he expresses some frustration with his existing gear. His situation seems one that could be very common, so I thought it worth highlighting before trying to make some recommendations.

Here’s his comment in full:

Sorry for bringing back an old thread – but am hoping you might have some advice. I am a home office worker & spend a lot of time on the phone with colleagues & customers. I’m not using a speakerphone – but I am currently using a Plantronics S12 headset & Panasonic KX-TSC11 phone connected to an OBi110 for both POTS and VOIP capability. The audio quality is just “ok”, and the S12 creates an annoying hum when I raise the microphone volume.

I would like to upgrade to a better (binaural, over the head, no little buds sticking into my ear) headset, preferably DECT to enable me to stand and move about a bit while on calls (is DECT a safe bet for call quality & consistency?). Also it would be convenient to have a built-in answering machine if the quality is very good.

The *paramount* concern is that my voice quality sound loud & clear to callers. I would also like the devices to be wideband-capable (realizing this only affects VOIP).

Do you have any suggestions for a phone/headset combination for this scenario? Thanks very much in advance!

Bill’s existing gear bears examination. With just a few minutes of Googling I found that the Panasonic KX-TSC11 is a very basic analog phone. They’re available for around $45 and have only one analog POTS connection. Panasonic refers to it as an “Integrated Telephone System” which seems a bit puzzling to me. It’s a bit like calling a pen a “fully manual correspondence creation system.” It’s an entry-level analog phone.

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Win A Gigaset DX800A with HDVoice

Gigaset-DX800A-250Our friends at Gigaset are continuing to promote their wares to a broad audience, this time with a contest offering their DX800A desk phone. The DX800A has been available in Europe for a year or more, but has yet to be released in North America. It’s release is anticipated at the coming CES show in January 2012.

The Gigaset DX800A is a desk phone that incorporates a DECT base, supporting a number of cordless handsets. It’s HDVoice capable supporting G.722 audio over SIP.

It also supports the use of wideband audio over its built-in Bluetooth radio. I tried it using my Plantronics Voyager Pro UC while at CES last year.

New Gigaset Products At CES 2011 In Las Vegas

This past week I made a quick trip to Las Vegas. The vast majority of people in Vegas were attending CES 2011. My time there was short. My primary reason for the trip was to attend the HDVoice Summit organised by Dan Berninger. That meeting was held in a suite at the Aria Hotel where are array of HDVoice, capable products were on display, including the latest Gigaset offerings.

Gigaset issue a press release detailing the new product offerings. As expected they were launching a couple of new desk phones aimed squarely at SOHO & SMB applications. At the HDVoice Summit there was a DX800A setup and connected to David Frankel’s ZipDX wideband conference bridge.

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