Despite the fact that I have a couple of very good wireless headsets I still find that a wired headset can be handy. This is true both in the office and on the road. While lately I’ve been traveling with a Plantronics Voyager Pro UC cordless headset I also keep an Etymotic ETY.COM wired headset in a my laptop bag.
I’ve mentioned the Etymotic ETY.COM wired headset previously. It remains my favorite wired headset for mobile use. It sounds great and has a boom that reaches around to the corner of my mouth, which is ideal for use in a noisy environment.
However, since I changed cell phones back in November 2009 I’ve not been able to use the ETY.COM with my cell phones. Whereas the Blackberry Pearl has a four conductor 2.5mm jack for the wired headset, the newer Blackberry Bold2 (9700) has a larger 3.5 mm headset jack. The ETY.COM doesn’t fit the 9700 without an adapter.
I’ve been a loyal Blackberry user for about four years. RIM not long ago released the Blackberry Torch to modest fanfare in the US. While Jim Courtney tells me that it’s worth a look, it’s only offered by AT&T, which makes it a non-starter for me.
In contrast, today marks the official launch of the G2 on T-Mobile. With it’s landscape mode keyboard the G2 just might be the handset that entices me to make the leap to Android. I’m going to try and lay hands on one this evening. Further, my wife wants a new handset as well. We might be in the market for a pair of handsets.
This morning I received the following email from RIM with regard to my issue with Blackberry Desktop v6.0:
I am contacting you on behalf of Customer Loyalty here at Research In Motion Limited (RIM) with regards to your recent update to BlackBerry Desktop Manager 6.0 and the inability to forward emails from your MS Exchange Server.
As you already know BlackBerry Desktop Redirector is no longer a feature in DTM 6.0; however if you have the ability to setup OWA on your Exchange server, you can use BIS for your email. If this is something that is possible in your environment and you would like assistance configuring, please let me know and I would be happy to setup a technical support call. Unfortunately, if this is not an option you may need to continue running DTM 5.01 in your environment.
Please feel free to contact me Michael if I can be of any further assistance.
CSO Customer Loyalty
Research In Motion Limited
Since November of last year I’ve been carrying a T-Mobile issued Blackberry 9700, aka “Bold2.” It’s a very good phone. I have no issues with the device, nor the carrier for that matter. Good hardware. Good service. On the other hand, this past weekend is an interesting indictment of the phones manufacturer, Research In Motion.
This past weekend the Blackberry Desktop application on my home office PC informed me that Blackberry Desktop 6.0 was available, and I should let it do an automatic update. Like an idiot…I did.
The truth of the matter is that I don’t really use much of the Blackberry Desktop software. It’s functions are many, but tend to revolve around sync’ing the handset with Outlook. Simply put, my calendar and contacts are not that dynamic, so I rarely sync the phone with my PC.
As opposed to elsewhere, where I do in depth reviews of certain devices, this is a little mini-review that reflects the experience of my first month carrying the new Blackberry 9700, aka the Bold2. If you’re looking for a more general overview of the device I suggest Crackberry.com’s review.
In the weeks just prior to the Thanksgiving holiday my 3 year old Blackberry 8100 was failing. The mechanical trackball from which the models “Pearl” nickname was derived was simply failing. I cleaned it a couple of times but each time it would again become unresponsive after just a few days. It’s time had come.
I wasn’t settled upon another Blackberry as it’s replacement. I had been happy with the handset for a long time, but felt that a full keyboard would better meet my needs moving forward.
Further, while I was interested in Android powered phones, I wasn’t willing to change carriers based solely on hardware availability. I’m basically happy with T-Mobile. I wasn’t about to move to Verizon Wireless just to get access to a Motorola Droid.