End-user perspective on small office tools & technology

Initial Success With Eyebeam 1.5.19.4 Build 51814

counterpath1A short while ago I was informed that Counterpath had issued a new release of their Eyebeam soft phone for Windows. This release, v1.5.19.4 Build 51814 available from their support forum, was supposed to address the interoperability issues I encountered last fall when passing G.722 calls between Eyebeam and a Polycom hard phone.

I downloaded the program and took it with me on a business trip the following week. Upon initial installation I found that the program overwrote the version that I had been issued by ZipDX. I suppose this makes sense as both were in the v1.5 branch. However, the license key that ZipDX had provided would not enable the new release. I contacted Counterpath and they very quickly provided me a license key to enable the new release.

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Polycom SoundPoint IP 550 / IP 650 Reviewed

Originally published at www.smallnetbuilder.com on August 13, 2008

When I was asked several months ago about reviewing a pair of new Polycom desk phones, I simply could not believe my good fortune. It was a little like being asked if I’d like to have a Tesla roadster for a few weeks. But of course my good man! Where do I sign?

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A Strange Brew: VoIP/Telephony Crossed With Surround Sound

(this started as a quick comment on my Facebook page, but I’m moving it here so that people outside of FaceBook can join in)

With apologies to the McKenzie brothers. There appears to be an odd cross between two of my passions in the works. As I get more into the daily use of wideband telephony I wonder if there’s a potential to leverage some surround sound techniques to take conferencing to a new level?

It couldn’t be the puritanical kind of approach used in music recording. It would be more a matter of using surround panning to position participants in an synthetic soundfield. I wonder if this has been done to any degree elsewhere?

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Netflix Streams On TivoHD, in HD

tivohd_wremote_rf_300rgb440Early in 2008 when Netflix officially dropped support for HD-DVD I thought that I’d have to terminate our Netflix account. We were getting HD-DVDs routinely, but had no plans to migrate to Blu-Ray. Still don’t really. However, my wife had been enjoying downloads from Amazon’s Unboxed service, even if they were all SD and marginal image quality. It was a suitable substitute for Comcast Pay-Per-View which you simply can’t use on a TivoHD because of cable card issues.

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