End-user perspective on small office tools & technology

OpenPeak Tablet At Mobile World Congress

Paul Otellini of Intel made a keynote address at this past Mobile World Congress. One of the things he highlighted was OpenPeak’s OpenTablet 7, which is based on an Intel Moorestown CPU. Here’s a clip from that presentation.

It’s interesting to see how the tablet is the basis of the product and the handset merely an aspect of the dock that provides its context as a business class desk phone. The combination is what OpenPeak has called the ProFrame 7. It’s been a product for quite some time but not available in North America.

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Point-CounterPoint: Hosted Voice vs. CPE

This post is part of a Point-CounterPoint open debate with fellow telecom blogger Dave Michels. In this new series, we both take extreme positions on a given topic. In combination these two opposed views are designed to provide a more complete perspective of the issue. To read a different perspective on this topic, click here.

Let me get this right out into the open…it seems to me simply insane for a small company buy a PBX. Buying a PBX takes precious capital for something that is often not a strategic asset in the life of the business. It’s at best “a necessary evil.”

We’re a small business, around sixty staff in total. Most of them live out their days in our corporate HQ in Cambridge, UK. But the “we” that I’m describing here is actually the dozen of us who earn our keep in the North American operation.

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Point-Counterpoint: An Introduction

Journalist. Reporter. Columnist. Writer. Blogger. These are all very different things, yet there’s a lot of commonality to their activities and presentation. Most often, to have some semblance of credibility one must consider both sides of an argument or treatise in addressing a topic. This is done in the name of being “fair and balanced.”

The problem is that being fair and balanced can also lead to a kind of blandness in the writing. We might still convey some useful insight, but without expressing what is truly opinion it’s often difficult conveying a passion for the topic.

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ONSIP Becomes First Hosted PBX Service Provider to Support HD Voice for All On Network And Conference Bridge Calls

Nobody’s perfect, but isn’t it great when a good service keeps getting better? I’ll admit that I completely missed it when way back on January 6th Junction Networks’ issued a press release about the availability of HDVoice in their OnSIP hosted pbx service. I must’ve just overlooked the announcement. Of course OnSIP does HDVoice….I’ve been using them with G.722 capable phones for almost two years.

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USB Audio Interfaces: Mac vs PC Applications

If you’ve been reading here for a bit you’ll know that I like my Plantronics .Audio 615m headset. I heartily recommend the Plantronics .Audio lineup for people who need a headset for use with a soft phone.

Since back when this review was published I’ve heard a couple of times that people have had issues with the Plantronics .Audio line not working correctly on Mac systems. Most recently this comment was posted to the review:

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