End-user perspective on small office tools & technology

A Complicated Way To Join a VUC Call

counterpathDuring this weeks VUC call I was at KDKA-TV in Pittsburgh PA. I was sitting monitoring some equipment in the Art Department, which is  is physically located in the basement of the building at One Gateway Center.

There in the basement my cell phone was only able to get an EDGE connection to T-Mobile. Of course, CBS won’t let me on their network with my laptop or netbook. As a result, all week long I’ve been making use of my now aged Sprint 3G Mifi for general internet access.

Last week I installed the very latest version of Counterpath’s Bria Android Edition on my G2. To this point I’d only used it to make a couple of test calls around my office. This day I used it to join the ZipDX wideband conference bridge.

Read More

The Fastmac USocket Revisited

FastMac-USocketSome time ago at Engadget there was a post reporting that Fastmac was about to start shipping their much delayed USocket. The USocket combines a normal wall electrical outlet with a DC power supply that feeds a pair of standard USB ports. Further, each port provides enough current to charge even heavy loads like Apple’s iPad.

I though that this device sounded like a great idea so I visited the companies web site and ordered four. That would let me put one at each night stand in the bedroom, one in my office and another in our TV room.

Near the end of January I placed the order then waited for delivery. In fact, I forgot about the order. When in mid-May I finally remembered that I had placed the order I filed a trouble report with Fastmac to inquire about its status.

The company literally never responded to my trouble report. Instead, they simply shipped the order. I did receive an email notice that the order had been both billed and shipped. Given their behavior I doubt that I’ll ever buy anything from them again.

Read More

Voxeo On HDVoice: Walking The Walk While Giving The Talk

Yesterday Dan York, in his role as Director Of Conversations at Voxeo, gave a webinar* on HDVoice. Dan’s presentation included a good basic introduction to wideband telephony. He cited the well known limitations of the legacy PSTN before moving on to highlight the wideband capabilities of Voxeo’s new  Prophesy and Prism product offerings.

This session was part of the companies Jam Session series that introduces new capabilities to developers. To put it simplistically, Voxeo is a tool-maker. The offerings of the tool-makers typically lead the services that we eventually see in the larger consumer space. That makes the tool-makers very important. That the tool-makers show both imagination and leadership is critically important.

Read More

Happy World IP V6 Day!

Yes, today has been declared World IP 6 Day by the Internet Society. What's that mean you ask? On 8 June, 2011, Google, Facebook, Yahoo!, Akamai and Limelight Networks will be amongst some of the major organisations that will offer their content over IPv6 for a…

Read More
Back To Top