The VoIP Users Conference weekly call on Friday, November 7, 2008 is all about wideband telephony. That is, using VoIP to deliver call quality vastly superior to the normal public telephone network (PSTN.) Our guest will be David Frankel, CEO of ZipDX, a commercial conferencing service that is specializing in wideband conference calling for businesses.
As usual anyone may join the call which gets underway at 12 noon EST on the Talkshoe conference service. That conference service can be reached by dial-in over the PSTN or by SIP URI. Details on how to connect to Talkshoe by various means can be found here.
For this one call only we will also be using the ZipDX wideband conference bridge. ZipDX and Talkshoe will be connected so that everyone will be on the call. Anyone connected to the ZipDX bridge using a suitable phone will be able to experience the call in G.722-based wideband quality.
Everyone else will experience the normal G.711 based narrowband conference quality that we all know and (despise) love.
This Friday’s edition of the weekly VoIP Users Conference call is all about wideband audio (aka HD Voice) as mentioned in my review of the Polycom IP650 / 550 SIP phones back in August.
The guest for this call is David Frankel, CEO of ZipDX a commercial service that specializes in wideband conferencing. We expect an interesting call touching on many aspects of VoIP going beyond the traditional phone service, conference bridges, technical standards, device compatibility, etc.
The conference call will be held as usual on the Talkshoe service for people calling in from normal phones. Anyone with G.722 capable phones (Polycom, Snom, Cisco, Avaya, Mitel, Grandstream) or a G.722 capable soft phone (Eyebeam) will be able to connect to the ZipDX conference bridge and participate in glorious wideband audio.
The two conference bridges will be connected. People connected to ZipDX directly will be able to hear the startling difference that HDVoice makes. This is especially true in conference calls where line quality, accents and background noise all cause intelligibility issues. The downloadable recording of the conference will let everyone hear the difference for themselves.
OK, so this isn’t exactly news. I’ve been using OnSIP with Polycom IP650 & 550 and a few months already. I hadn’t expected them to support wideband at all but was pleasantly surprised to find that their new conference bridge handles it just fine.
Further, if you’re using suitably capable Polycom or snom phones then calls placed through OnSIP will negotiate to G.722 and voila, much clearer calling. They had a blog post about it a short while ago.
A couple of weeks ago I penned a post about my search for a wideband capable soft phone. A short while later I was contacted by David Frankel of ZipDX. His company offers a standards compatible wideband conference service. It seems that he’s been down the path of wideband telephony a fair distance.