A Few Ideas On Call Recording

Polycom-SoundPoint-IP-335-300px Earlier this week I had a little Twitter exchange with Jon Brodkin. It was inspired by his initial tweet:

“transcribing interview and can hear myself sipping coffee. That must come through loud and clear on speakerphone too.”

The inappropriate, or at least unfortunate use of speakerphones being a pet peeve of mine I could not help but respond, recommending the use of a good headset…as I’ve done many times previously.

Jon further went on to inquire about how he might easily record a call when using a headset with his using a Polycom Soundpoint IP335?

He further asserts that:

“…you would think it should be a lot easier with an Internet-based phone, but it’s not.”

That started me wondering how many people find call recording to be troublesome? People in companies with on-site PBX systems may have such capability presented by those systems. SOHO users may need other options.

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CounterPath’s Bria For iPad: Obsoletes Desk Phones & Conference Phones?

Bria-iPad-Edition-beauty-200In the course of announcing it’s new Bria iPad Edition CounterPath recently made some very bold claims. They claim that within their own company Bria iPad Edition has essentially replaced desktop phones. They further claim it has overtaken their use of dedicated conference phones in meeting rooms. Citing their own internal experience they have brashly declared that the death of the desk phone is upon us.

One would expect a leading maker of soft phones to be less than enthusiastic about the future of hard phones. There is a very clear uptick in the use of soft phones, inspired by Skype at first, but then accelerated by UC clients from companies like Avaya, Mitel and even Microsoft.

Be that as it may, there remain tens of millions of IP phones on desktops around the globe. Clearly, the death of the category has not been universally observed. I hear no weeping from the various Polycom devices that litter my working life.

However, it has been said that the future is already here, just not yet evenly distributed. Perhaps I simply hold a position later on the curve of this trend?

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ZipDX Addresses The FCC On The AT&T-T-Mobile Merger

ZIP-DX &  IP7000 It’s nice to see people “thinking outside the box” as exemplified by David Frankel’s recent presentation to the FCC. Please recall that David is the CEO of ZipDX, a leading voice in the battle for HDVoice and a sponsor of the VoIP Users Conference.

Doug Mohney’s HD Voice News has a good overview of David’s petition. David’s idea was that the merger hearings present an opportunity to point out how the ILECs have utterly failed to advance the issue of call quality. What Doug doesn’t mention is the mechanism of David’s presentation on May 27th.

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Randy’s Guest Post At HDVoice News

Randy Resnick (a.k.a. Zeeek, or more recently Dulo Par) the founder of the VoIP Users Conference, has a guest post over at HDVoice News called, “An “ear opener” to HD voice in conferencing.” Randy details the advantages of wideband voice for large public conference calls. He should know, having produced thousands of hours of podcast based upon such calls over the past few years.

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FWD Nova vs Chevy Nova

Not long ago I mentioned the Nova project being launched by Dan Berninger and FWD. I was curious at what kind of uptake he was seeing at the FWD web site (http://www.siptosip.net) Dan responded that he’s had around 400 people fill out the application form, but has accepted only about 20% of the applicants. Therefore there are some spaces left in the planned 100 seat trial.

I’m a little surprised that the interest has been that solid, but pleased as well. It’s an interesting experiment. The very fact that recent VUC post call sessions have run into 6+ hours kinda reinforces the fact that such shared conference capabilities do hold some interest and value.

FWD Goes Nova!

Back On December 22nd FWDs Dan Berninger sent out the following e-mail:

Dear FWD Member,

You are invited to participate in the next FWD HD trial starting January 1, 2010.

We have room for 100 participants in the trial which tests a web like model (the Nova) for enabling HD communications.

The blog post attached below describes the Nova concept and motivation for the trial.

Please fill-out the application at http://www.siptosip.net/content.html.

Participation in the trial requires a $100 USD setup fee.

High definition represents the next frontier for communications.

First generation high definition offers twice the sound of standard definition devices and delivers nuances associated with the emotional content of speech.

We will notify you of acceptance via email within 24 hours and start a waiting list after filling the available slots.

The trial will explore the use of the Nova as a business collaboration tool, as a means for families to stay in touch, and as a shared space for live events.

Please feel free to contact me with any questions.
Regards,
Dan

The email references his post as a guest on Jeff Pulver’s blog. In that post entitled, “FWD Nova Trial: HD Communications via a Web Model” he outlines the idea of the “Nova.”

This email was also noted elsewhere. It raised some eyebrows amongst folks in the Broadband Reports VoIP Forum.

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