Tuesday I had an opportunity to try Telesphere’s new VideoConnect service. VideoConnect is a video conference service targeting what’s loosely called the “SMB” sector. That is, businesses smaller than typically use hardware-centric telepresence or video conferencing solutions.
To understand VideoConnect to helps to first frame up Telesphere, who are a Phoenix AZ based provider of hosted Voice/UC services based upon the Broadsoft cloud. Telesphere’s service offering also leverages their private, managed MPLS network. That means that they provide a private connection to end-user sites, ensuring that their services are delivered without issues of QoS/QoE.