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Exceptional Customer Service: e4 Strategies

A few weeks ago I bought a couple of Polycom IP650 SIP phones from Michael White at E4 Strategies. This company was recommended by Karl Fife, a regular on the weekly Voip User Conference.

e4 had some IP650s listed as “open box” and offered at a discount so I ordered a pair. A day later Michael responded that in fact the open box units were sold out, but he’d honor the price for my small order. That’s great, I thought. And they were delivered quickly, too. All in all an excellent purchase experience.

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