A Polycom VVX-600 and Sennheiser DW Pro2 headset are my workaday tools of choice. They have been for years. Polycom VVX remains best-in- class. The DW Pro 2 gives me hands-free flexibility and cordless mobility, sufficient to reach the coffee machine, which is clearly a critical issue.
This pair addressed my quest for practical tools leveraging HDVoice. They explain why I’ve not put much effort into reviews of new desk phones in recent years. The matter has been largely settled hereabouts.
However, they not perfect. There’s room for improvement. In particular, the advent of WebRTC brought a tide of Opus-capable services that would benefit from full-bandwidth audio. The 16 KHz sampling required to support G.722 was great in 2010, but nearly a decade down the road it seems more than a little limiting.