The loss of cable TV is potentially stressful for Estella, but she’s off to work for the day so it won’t be a problem until this evening. Given my home-office-based work-life the loss of internet access is potentially a show-stopper for me. It’s at times like this that I’m glad we have backup internet access.
It’s been very frustrating dealing with the utility companies with respect to restoring service in the post-Ike period. At issue is their inability to get and redistribute information about who’s on, who’s not, and routine progress reports. Today for a short while my focus turned to Comcast as our cable tv and cable modem service remains down.
This is in stark contrast to Telco’s, who historically provide continuous service through power outages. They have put huge effort into achieving 99.999% uptime, and continuous power is a major consideration.