Mint Mobile

New Gear: Ubiquiti Unifi 5G Backup

Ubquiti Unifi 5G BackupApologies for the lengthy preamble. Back in 2001 when we moved into this house we started with Comcast cable modem internet access that delivered 5/1 mbps. We were committed to Comcast for cable TV since we were a Tivo household. Tivo DVRs leveraged cable and the Cable Card decryption scheme.

It also happens that Comcast’s internet access was not very reliable. That caused me to get a DSL service installed as a backup. The DSL service provided by Sprint was modest. We are some 11,400 feet from the nearest central office, which meant that 1.5 Mbps / 768 kbps was the best we could achieve.

Over a number of years, Comcast’s cable modem service got both faster and (somewhat) more reliable. Still, I retained the relatively pokey DSL service as a backup. After Hurricane Ike in 2008 I felt vindicated in that choice. Throughout and after that terrible storm we had sustained phone and internet access via that DSL service. In contrast, Comcast was out for a month.

There came a time when I realized that I had not used the DSL in over a year. And 4G wireless broadband had become available, so I could tether to a phone in a pinch. That combination supported ending the DSL service, which suffered declining cost/performance.

All that is back-story. In all that time, we never had a “dual-WAN” arrangement. Failover between the ISPs was manual. Typically, repatch the WAN port of the router to the desired modem, then load a different WAN configuration. Not difficult. But manual.

Well, no longer! Last week I took delivery of the new Ubiquiti Unifi 5G Backup device. Newly introduced for just $99 this wee magic wand promises an affordable, automatic backup to a 5G wireless service. It’s not locked to any carrier. At the outset it works with AT&T, T-Mobile, and presumably their MVNOs.

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Mobile Data Access: 4G vs 5G

I don’t get out much these days. At least not compared to years ago, when I was almost constantly travelling to and from various broadcast facilities. Nonetheless, based upon that past experience, in 2019 when I last ordered a laptop, I opted to get the 4G LTE wireless radio built in. It’s effectively the third person on our Mint Mobile family plan.

Lenovo X-1-Carbon Mint Mobile

Truth is, I don’t use the service very much. But the carrying cost on Mint Mobile is so low that I keep it active. There have been times when we had internet or power outages lasting a few hours. In those cases, 4G embedded in the laptop has been genuinely handy.

Over the past year, I’ve also used it when going to offsite meetings related to my involvement with our local civic association. Such was the case last week. I was attending a meeting of Super Neighborhood 15 at the Historic Fire House on 12th Street. They might have Wi-Fi there. I don’t know. It has never even occurred to me to ask. As is my habit, I just power up and turn on the 4G.

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About Mint Mobile International Roaming

evergreen-foxEarlier this month we spent a week in Canada visiting with family. This was the first trip back to my homeland since we switched to Mint Mobile for our phones, and I certainly learned a few things along the way.

My Bad

It simply did not occur to me that I should look into exactly how Mint Mobile would work in Canada before departing. It turns out that roaming in Canada is possible, but requires that you log into the web portal and enable International Roaming, which involves adding funds specifically to cover services used while abroad.

When our flight from Houston landed in Toronto I was able to use put my laptop on airport Wi-Fi and add International Roaming Credit. After a short while it appeared that I could send SMS, and incoming calls rang through to the phone, but I could not make calls. Any attempt to dial out was immediately disconnected.

Since we had a two-hour layover in Toronto, I engaged with Mint support via their web-based chat tool. Their support staffer was nice enough. They said they were dealing with multiple sessions at a time, so to be patient if there was a delay in their responding to any messages.

They offered some guidance, but none that seemed to resolve the trouble. We ran out of time and had to board our next flight without any real insight into why we didn’t have service.

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T-Mobile: Breaking-up is very hard to do!

We have used T-Mobile for our mobile phones since 2005. Over the course of 2021 I grew frustrated With T-Mobile. They had become too costly. There were no deals for existing customers. As our monthly mobile bill approached $200 I felt there must be a better way.

In December I decided to make a change. In truth, I’d made this determination in the early summer, but had to wait until the end of the 24 month promo deal associated with our current pair of Pixel 4 phones. That agreement ended on December 13th.

December 18, 2022

Free of the encumbrance of the purchase arrangement, I ported our two active numbers to Mint Mobile on December 18th.

Mint vs TMobile

Mint Mobile is a MVNO that offers well-priced prepaid service on T-Mobile’s network. So, I was confident that the experience of the service would be unchanged. We’d just cut our monthly cost.

I took advantage of a holiday promo, paying $240 for 6 months of 3 lines, where each line had unlimited voice & text, with 15 GB of data. 15GB is more than we actually need, but the price was good and I didn’t want to feel constrained.

The third SIM was for my Lenovo X1 Carbon laptop, which has a built-in LTE radio. For the past couple of years the laptop serves as a backup to our Comcast Business Class service. Mint doesn’t actually offer data-only (aka tablet) SIMs. I just got an extra voice line and put the SIM in my laptop.

The cost of the 6 month term was very appealing given that we had been paying T-Mobile $185 every month!

In just a few days I received the SIM kits. The porting process went smoothly, taking about 30 minutes for each of our phones. The SIM card for the laptop was a new number. It just seemed to work. There were no issues at all with the transition to Mint Mobile.

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