Inflexibility: TelyHD, Biscotti & Microphones

This is a semi-rant on a somewhat common theme for me, getting the best audio quality. In pondering these two new video calling devices from Tely Labs and Biscotti one thing stands out as unfortunate…they both rely exclusively upon an array of microphones built into their respective device. I find this to be short-sighted and unnecessarily inflexible.

Consider of you will the sample video that Jim Courtney recorded speaking with a gentleman from Tely Labs. The video quality is good. The audio quality is good…but it could be a lot better.

At both ends of the call there’s considerable room tone. In particular you can clearly hear that the conference room at Tely Labs is a simple drywall box. It sounds boomy and reverberant.

As I have described elsewhere, I find that the use of a speakerphone is always a last resort. It’s really only appropriate when you have a group of people collected for a call. To use a speakerphone when the call is just on-to-one is to permit the ambient noise and nature of the room to have undue influence in the audio quality.

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New Polycom Soundstation Duo Conference Phone

soundstation-duo-lg-a-250Early in 2010 Polycom introduced an addition to their legendary Soundstation line of conference phones, the Soundstation IP5000. (pictured right) I was lucky enough to get one for review and found it very attractive for the small office and home office user.

While I was on the exhibit floor at ITExpo last month I saw what looked like a Soundstation IP5000 at the Netx booth. However, looking a little closer I found it wasn’t a Soundstation IP5000 at all…it was a new model called the Soundstation Duo.

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