Tuesday I had an opportunity to try Telesphere’s new VideoConnect service. VideoConnect is a video conference service targeting what’s loosely called the “SMB” sector. That is, businesses smaller than typically use hardware-centric telepresence or video conferencing solutions.
To understand VideoConnect to helps to first frame up Telesphere, who are a Phoenix AZ based provider of hosted Voice/UC services based upon the Broadsoft cloud. Telesphere’s service offering also leverages their private, managed MPLS network. That means that they provide a private connection to end-user sites, ensuring that their services are delivered without issues of QoS/QoE.
In the course of announcing it’s new Bria iPad EditionCounterPath recently made some very bold claims. They claim that within their own company Bria iPad Edition has essentially replaced desktop phones. They further claim it has overtaken their use of dedicated conference phones in meeting rooms. Citing their own internal experience they have brashly declared that the death of the desk phone is upon us.
One would expect a leading maker of soft phones to be less than enthusiastic about the future of hard phones. There is a very clear uptick in the use of soft phones, inspired by Skype at first, but then accelerated by UC clients from companies like Avaya, Mitel and even Microsoft.
Be that as it may, there remain tens of millions of IP phones on desktops around the globe. Clearly, the death of the category has not been universally observed. I hear no weeping from the various Polycom devices that litter my working life.
However, it has been said that the future is already here, just not yet evenly distributed. Perhaps I simply hold a position later on the curve of this trend?