[Begin music: Beach Boys, “I Get Around”]
Recent projects have had me in Chicago, Milwaukee, Washington DC and Nashville. Suffice it to say that over the past few months I’ve rented cars on several occasions.
[Change music: Max Webster, “Battle Scar”]
Most typically I book what the rental companies call an “SCAR.” That’s their code for a “Standard Car” but I’ve come to believe that it also describes the relationship between domestic auto makers and the auto renting public…scarred.
Continue reading “Rant: American Auto-Makers Still Need a Clue”
Some time ago at Engadget there was a post reporting that Fastmac was about to start shipping their much delayed USocket. The USocket combines a normal wall electrical outlet with a DC power supply that feeds a pair of standard USB ports. Further, each port provides enough current to charge even heavy loads like Apple’s iPad.
I though that this device sounded like a great idea so I visited the companies web site and ordered four. That would let me put one at each night stand in the bedroom, one in my office and another in our TV room.
Near the end of January I placed the order then waited for delivery. In fact, I forgot about the order. When in mid-May I finally remembered that I had placed the order I filed a trouble report with Fastmac to inquire about its status.
The company literally never responded to my trouble report. Instead, they simply shipped the order. I did receive an email notice that the order had been both billed and shipped. Given their behavior I doubt that I’ll ever buy anything from them again.
Continue reading “The Fastmac USocket Revisited”