skip to Main Content

Searching For The Perfect Cordless Headset

Let there be no doubt, I’m manic. I find myself on something of a quest to find the perfect cordless headset. Over the past year or two I’ve tried a number of different makes & models. Some have been very good indeed, but none have been ideal.

As I transition my desktop phone from a Polycom Soundpoint IP650 to a VVX-1500 I find myself wanting something more. To be more specific, I would like support for very high-quality wideband audio, even beyond G.722. The VVX-1500 supports Siren14 and G.719 so let’s actually hear the difference, right?

To be fair, nothing that I’ve tried thus far was designed to support use with a hard phone. In using the headset with the VVX-1500 I need support for an “electronic hook switch” (a.k.a. EHS) connection. That allows the phone to go off-hook from the headset so that I could answer or hand up a call while distant from my desk.

Oh, and by the way, by “distant” I mean to achieve some serious range, ok? I suspect that means DECT over Bluetooth, but class 1 Bluetooth might work, too. Remember, the coffee machine is some 70 feet away…and my personal productivity is definitely influenced by my coffee intake.

So, a while ago I began asking around, speaking to people that I know use of this type of hardware. I asked for specific recommendations.

Read More

Review: Plantronics Voyager Pro UC Bluetooth Headset – Part 2

PLANTRONICS-SAVI-&-VOYAGER-PRO-UCIn part one of this review I examined the use of the Plantronics Voyager Pro UC in mobile applications. In this chapter I’ll share my experience using it in my office for computer-bound applications.

Given that I still have the Plantronics Savi Go headset in my home office I felt that at least theoretically the Voyager Pro UC presented me with more opportunities for mobile applications. After all, the Savi Go is a Class 1 Bluetooth device with a one hundred foot range that covers my workspace completely. The Savi Go sounds good and I like the convertible wearing options. In general, I didn’t feel that I needed something better for office-bound activities.

Nonetheless, most people will buy one headset for use both in the home office and with their mobile phone. Thus I felt it only appropriate to explore the use of the Voyager Pro UC around my home office.

Read More

Review: Plantronics Voyager Pro UC Bluetooth Headset – Part 1

Preface: I’m taking a little different approach with this review. Plantronics offers the Voyager Pro headset in several versions; the Voyager Pro targets the common portable application accompanying mobile phones, while the Voyager Pro UC extends it reach to use with soft phones or Unified Communications (UC) clients on computers. Since these use cases might be considered separately I’ve decided to offer the review in two parts, one addressing each use case specifically.

PLANTRONICS-SAVI-&-VOYAGER-PRO-UCWhile I have tried a number of Bluetooth headsets over the years, I’ve found that most are seriously disappointing. Until relatively recently I had simply given up on trying to find a Bluetooth headset that would meet my needs.

In the fall of 2009 Plantronics gave me a Savi Go Bluetooth headset to use in the presentation that I was developing for Astricon. Given the project at hand I had some very specific needs, including wideband audio capability to compliment a SIP soft phone. The new generation of cordless headsets targeting “Unified Communications” application seemed like a good match for my needs. “UC” implies wideband audio.

Read More

Bluetooth Headsets: Style vs. Function

Nichelle Nichols as Lt. Uhura, the original wireless headset goddess Let me lay before you a simple premise; people who habitually wear a wireless headset in public are often viewed as Geeky, Nerdy or very possibly even Dorky. The trouble isn’t the technology, but rather the question of its use, and abuse in various circumstances. Whether wearing such a headset is socially acceptable depends largely upon situational context. I’ve mentioned this once before.

To wear a wireless headset is most often a matter of convenience, only occasionally a matter of necessity. I accept that there are states where such tools are mandated for use while driving. I applaud such laws, and further think that a driver should not be allowed to operate a cell phone in any manner while a car is in motion.

Actually, I suspect that such headset laws are the result of intense lobbying by a secret cartel formed by the world’s leading headset manufacturers. It seems fairly obvious to me that Plantronics, Jabra, Motorola and maybe Jawbone form a kind of headset-axis-of-something-or-other.

Seriously, someone should look into this.

As ever, I digress.

Read More

Deep Geek: Audio Beam-Forming In The Real World

Have you ever encountered something that seems a little odd, then find that you are in fact surrounded by examples if it in your daily life. So it is with “Beam Forming.” You may never have heard of it, but it’s all around you, and it’s more than a little interesting.

Wikipedia tells use that, “Beam forming is a signal processing technique used in sensor arrays for directional signal transmission or reception.” It is essentially a way of using an array of omnidirectional sensors to synthesize directionality.

Cast into the audio domain beam forming is a way to use the signals from multiple omnidirectional microphones to create the equivalent of a direction microphone. Further, since the process is based upon signal processing, it can be variable. It can create the equivalent of an electronically steerable microphone, complete with the ability to “zoom” in or out. It’s not unlike a zoom lens for sound.

Sounds cool, right?

Read More

New Gear: ClearOne Chat 160

At lasts years visit to Astricon it became clear that  it would be good to “tool up” for having conference calls at remote locations. As I described previously, the ClearOne Chat 50 USB speakerphone that I had brought along was not really adequate to the task of a conference call with a number of people scattered around a hotel room.

I can’t fault the device as it, like most USB attached speakerphones, are intended as personal audio devices, to be used by an individual at a desk. It’s microphone pickup pattern describes a 120 degree arc across the front of the device. That means that fully two thirds of the room are off-mic and won’t be heard very well.

Read More
Back To Top