End-user perspective on small office tools & technology

Originally published in December 2008 at Small Net Builder.

It has been nearly three years since I first published an article detailing my experience setting up an Asterisk server on an embedded PC platform. That turned out to be just the start of a wave of interest in the embedded system or “appliance” approach to Asterisk. Since then, a number of companies have offered ready-to-roll Asterisk appliances.

Many of these Asterisk “appliances” are really just pre-configured servers running a bundle of software built around Asterisk. To meet my definition of “appliance” the system should have no moving parts. That means diskless, fanless, silent and reliable.

Preconfigured servers are very capable but they often have much of the administrative overhead of an old-school Asterisk installation. They usually require someone with Asterisk or telecom experience to plan and implement a working system.

I have deferred upgrading my own Astlinux server a very long time. I knew it had to be done, but also knew that it would be essentially rebuilding the system from scratch. When Jazinga offered to let me evaluate their new Asterisk appliance, I saw the possibility of deploying something simpler, with less administrative overhead.

In their flagship MGA120 PBX appliance, Jazinga set out to build a device that could be installed in a typical small business, home or home office by someone with minimal IT skills. It combines common networking and IP telephony functions with software designed to make installation and administration truly easy.