Does your phone system implement some interactive voice response, aka IVR? Do you know how bad IVR can drive your customers nuts? It can actually drive them away. Here are a couple of examples from my personal life.
Here in Houston there’s a very successful Greek restaurant called Niko Niko’s. Stella likes this place a lot. I like their food but I don’t like to go there. It’s always busy. It’s simply too noisy a place to have a relaxing meal.
When my wife and I bought this property some dozen years ago we were specifically looking for a home with a garage apartment that I could adapt into a home office. The one bedroom, ground floor, garage apartment here seemed the perfect candidate.
In general, my home office has served me well. In fact, I’m truly blessed to have such a space. Even so, over time I’ve made some changes to enhance my productivity, including replacing the air conditioner…twice!
The path by which I can to have the current air conditioner was not simple. Along the way I have learned a few lessons. Since the major purpose of this site is to share such experience I thought it about time that I addressed the matter of keeping my cool.
This is the fourth installment in the long-running tale (parts one, two & three) of my search for the most appropriate host for this site.
The very fact that you’re reading this means that the site is now live on a server operated by Lightning Base. In the past I’ve used a shared host and couple of different VPS providers. In point of fact the site was at UnmeteredVPS.net for over two years.
I have nothing but nice things to say about UnmeteredVPS.net. That service is excellent, but it wasn’t exactly a perfect fit. It was an unmanaged VPS, which meant that I was responsible for everything.
Every few weeks I would need to update some aspect of the OS or supporting software. Some updates were trivial. Some, like major Apache or MySQL updates, were a bit scary. Despite five years running this site I’m no Linux guru.
Hey, here’s a semi-geeky gift that they’re sure to get a charge out of…a high-current USB charger built into a common household receptacle. You may recall that I installed a couple of the FastMac USockets some time ago. There’s one…
OK, I’ll admit that this is a little beyond the scope of concern for a SOHO dweller. However, if you are inclined to learn more about the gear that makes VoIP service providers tick you might want to take advantage…
A recent trip to Knoxville TN presents a splendid contrast. Arriving at Knoxville’s McGhee Tyson airport I found a new-ish facility that had taken a more enlightened approach to providing travelers with power for their gadgetry…they had built it into otherwise normal seating.