skip to Main Content

Affordable Cordless Mobility In The Home Office

Obi-Hai-S12-KX-TSC11-trio-300sqEarlier this week Bill left a comment asking for a recommendation about a phone and cordless headset combination. His requirements seem quite sensible and he expresses some frustration with his existing gear. His situation seems one that could be very common, so I thought it worth highlighting before trying to make some recommendations.

Here’s his comment in full:

Sorry for bringing back an old thread – but am hoping you might have some advice. I am a home office worker & spend a lot of time on the phone with colleagues & customers. I’m not using a speakerphone – but I am currently using a Plantronics S12 headset & Panasonic KX-TSC11 phone connected to an OBi110 for both POTS and VOIP capability. The audio quality is just “ok”, and the S12 creates an annoying hum when I raise the microphone volume.

I would like to upgrade to a better (binaural, over the head, no little buds sticking into my ear) headset, preferably DECT to enable me to stand and move about a bit while on calls (is DECT a safe bet for call quality & consistency?). Also it would be convenient to have a built-in answering machine if the quality is very good.

The *paramount* concern is that my voice quality sound loud & clear to callers. I would also like the devices to be wideband-capable (realizing this only affects VOIP).

Do you have any suggestions for a phone/headset combination for this scenario? Thanks very much in advance!

Bill’s existing gear bears examination. With just a few minutes of Googling I found that the Panasonic KX-TSC11 is a very basic analog phone. They’re available for around $45 and have only one analog POTS connection. Panasonic refers to it as an “Integrated Telephone System” which seems a bit puzzling to me. It’s a bit like calling a pen a “fully manual correspondence creation system.” It’s an entry-level analog phone.

Read More

Mini-Me And The SSD

SanDisk-SSD & HP-5103A couple of weeks ago one of the daily deals emails from New Egg made an offer that I found I could not resist. I am weak, it’s true. The offer in question was a 120 GB SanDisk Ultra solid state disk (SSD) drive for a mere $120Most SSDs of that size are $180+.

The appeal of SSDs is rooted in the same kind of sensibility that had me building Asterisk appliances that boot from flash media. Flash offers an attractive combination of performance and reliability.

The trade-off presented by SSDs is very high cost-per-gigabyte of storage. This offer, which was basically $1/GB, seemed like a nice chance to try an SSD for the first time. I wasn’t really certain how I’d use it, but I ordered one anyway.

Read More

The Belkin Conserve Valet: Dishonorably Discharged?

valet-charge-smartIn recent years the number of devices that we need to charge daily has constantly grown. Initially it was just our two cell phones. Since they each had unique power connectors each had its own AC adapter that lived near the appropriate night stand. Simple enough. Tidy even.

My Blackberry Bold 9700 was the first cell phone I used the featured the newly common micro-USB power connector. Shortly thereafter we added a Barnes & Noble Color Nook. Both of those devices require high-current chargers, where “high-current” means more than the 500 mA that is actually part of the USB standard.

That’s when things started getting more complicated. We may have achieved standardization of connectors, but still required dedicated chargers for some devices.

Read More

A Few Ideas On Call Recording

Polycom-SoundPoint-IP-335-300px Earlier this week I had a little Twitter exchange with Jon Brodkin. It was inspired by his initial tweet:

“transcribing interview and can hear myself sipping coffee. That must come through loud and clear on speakerphone too.”

The inappropriate, or at least unfortunate use of speakerphones being a pet peeve of mine I could not help but respond, recommending the use of a good headset…as I’ve done many times previously.

Jon further went on to inquire about how he might easily record a call when using a headset with his using a Polycom Soundpoint IP335?

He further asserts that:

“…you would think it should be a lot easier with an Internet-based phone, but it’s not.”

That started me wondering how many people find call recording to be troublesome? People in companies with on-site PBX systems may have such capability presented by those systems. SOHO users may need other options.

Read More

Experimenting With The Plantronics MDA200 & Various Cordless Headsets

A few people have commented offline about my recent review of the Sennheiser DW Pro2 DECT headset. The major thrust of opinion seems to be that the DW Pro2 is simply unreasonably expensive. As I said in the review, that’s your call to make dear reader. However, such commentary has driven me to consider an alternative.

For the past week I’ve had a Plantronics MDA200 in-house. I’ve had some time over the holiday break to try it with the various headsets that I have on-hand. It happens that I currently have a Plantronics Voyager PRO UC v1, Voyager Pro UC v2, Savi Go and Savi W430 hereabouts. This assortment seems a reasonable basis for experimenting with the MDA200.

Read More

Revisiting The Plantronics Voyager Pro UC

Plantronics-Voyager-Pro-UC-MDA-300px I’d like to thank William for pointing out the relatively new Plantronics MDA200 interface device. Introduced in October of this year the MDA200
is a device intended to “UC enable” existing USB connected Plantronics headsets.

In the case of a wired headset, like the .Audio or Blackwire series, it allows a headset to be easily switched between use with a desk phone and a soft phone on a computer.

In the case of a Bluetooth headset with a USB interface it allows three-way connectivity between a desk phone, computer and cell phone. That’s very interesting indeed.

Read More
Back To Top