This is the tale of my first interaction with Lenovo on a matter of warranty support. As you may know I’ve owned a Lenovo ThinkPad X1 Carbon ultrabook since January of 2013. It’s a nice, light computer. While it’s coming on two years old, it still serves me well enough.
Since a change in career path in April 2013 I’m not the road warrior that I was for so many years. In fact, I’m largely home office-bound. That puts the X1C in a diminished role, secondary to my desktop. Even so, I’ve augmented the little X1C, adapting it to have greater connectivity.
Way back in January when I bought a Lenovo X1 Carbon (X1C) I was a bone fide corporate road warrior. The decision to move into an ultrabook was motivated largely by the desire to have less to carry.
More recently I’ve transitioned into a more stay-in-the-home-office role. Sooooo, I’m not carrying things around very much…but I am living with some of the compromises entailed by the ultrabook class of device. All of this has me wondered when it’s ok to spend a bit more to augment the X1C vs going in another direction entirely?
Allow me to share some of the things that have come to light about the X1C. These are not so much defects as practical realities attached to the ultrabook form factor. For example, there aren’t very many ports. To be more specific, there’s one USB 2.0 port, one USB 3.0 port and a displayport.