There are few things that have improved my personal quality of life as much as Citrix® GotoMeeting® service. Before I signed up for GotoMeeting®, way back in 2004, I was spending a lot more time on airplanes visiting customer sites to troubleshoot problems. These days most problems we can troubleshoot remotely. It’s both faster and less costly.
As GotoMeeting® has evolved they tied in an audio conferencing service, presumably a partner that provided the service through their own facilities. I tried using this a couple of times but the call quality was not great. It seemed typical of some of the lesser free conference services. So for the longest time we used a separate conference bridge, even though GotoMeeting® offered an attached service.