A Big Round Of Thanks!

…and the award for most tireless, knowledgeable and patient technical support goes to….

Over the past month or so the effort to find and move to new hosting was considerable. It was certainly much more involved than I had anticipated. I did not make it through the process on my own.

During the course of my search for hosting and the various migrations between hosts I’ve relied upon the invaluable advice and assistance of a few friends. In particular, I’d like to express my gratitude to Fred Posner of Team Forrest and Randy Resnick of Resmo / VUC.

Not only do these two guys truly know their stuff, but they’re patient with the quirks of foolish newbies like me. Imagine how great that must be if you’re one of their clients!

Amazon: You Got Some ‘Splaining To Do

Over the past week friend and VUC regular contributor Fred Posner has been suffering a SIP attack from someone using the Amazon EC2 cloud. Fred’s more than just a  friend, he’s a well established small businessman and an upstanding member of the Asterisk user community.

On his VoIP Tech Chat blog Fred has documented with outstanding clarity his attempts to report the attack that he has suffered this past week, and Amazon’s rather limited response. My opinion is that Fred has done exactly as he should in his efforts to report the attack. It’s Amazon’s response that has fallen short.

Continue reading “Amazon: You Got Some ‘Splaining To Do”