A Story About Keeping The Wine Cool
A few years ago my wife gave me a lovely Kenmore Elite wine cooler as a gift. This appliance lives in our kitchen, doing exactly what you’d expect. That is, until last month. Last month the cooler temperature went down to near freezing and could not be adjusted. Thirty-six degrees Fahrenheit is much too cold for wine.
Since it’s a Kenmore appliance I called the Sears appliance repair service to come service the gadget. The technician arrived and diagnosed the issue based solely upon my description of the problem. He said that controller board was faulty and should be replaced. It seemed a sensible diagnosis.
He then quoted me $130 for the part and $275 in labor to install it. With taxes, the repair was going to cost around $450. That’s not much less than the cost of a comparable, brand new wine cooler. A new cooler would have a warranty.
About 18 months ago I succumb to my impulsive side and purchased a 
The very first Grandstream product I even held in my hands was the infamous BT-101. It was possibly the very first affordable SIP hard phone, which is why a friend bought one. Beyond merely affordable, it was cheap. Everything about it was cheap, which tainted my view of the company.
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