The Day The Electrons Stood Still
It started out an uneventful day, the third day in an entire week that I expected to spend in my home office. That’s something of a rarity in recent times. I was enjoying it, catching up on matters around here, and addressing tech support calls as they arose. I was on just such a call when, to my considerable surprise, the power went out.
The sudden loss of power is not enough to disrupt my phone call beyond my own expression of surprise. As I’ve documented elsewhere, I’ve taken steps to ensure that critical infrastructure around here is on a UPS. To paraphrase Frank Herbert, “The electrons must flow.” In fact, it occurred to me that this afternoon was an opportune time to ascertain just how sound my planning had been.

Pixel Power, my employer these past ten years, uses Microsoft Dynamics CRM. We don’t love it, but we need it and we really do use it. It’s taken a long time to get it worked into our corporate culture. We started with v2.0 and have since migrated to v3.0, with a further step to v4.0 coming in the next couple of months.