…and the award for most tireless, knowledgeable and patient technical support goes to….
Over the past month or so the effort to find and move to new hosting was considerable. It was certainly much more involved than I had anticipated. I did not make it through the process on my own.
During the course of my search for hosting and the various migrations between hosts I’ve relied upon the invaluable advice and assistance of a few friends. In particular, I’d like to express my gratitude to Fred Posner of Team Forrest and Randy Resnick of Resmo / VUC.
Not only do these two guys truly know their stuff, but they’re patient with the quirks of foolish newbies like me. Imagine how great that must be if you’re one of their clients!
It’s also worth noting that Apple has done an exemplary job of handling audio for VoIP on their line of laptops. Normally I’d recommend using a headset over the built-in hardware, but Mac’s, and particularly Skype on a Mac laptops, do an unusually good job of echo cancellation.
It’s nice to see a friend and co-conspirator getting around and being recognized for not only his expertise, but his ability to convey things with both depth and clarity.
Randy Resnick (a.k.a. Zeeek, or more recently Dulo Par) the founder of the VoIP Users Conference, has a guest post over at HDVoice News called, “An “ear opener” to HD voice in conferencing.” Randy details the advantages of wideband voice for large public conference calls. He should know, having produced thousands of hours of podcast based upon such calls over the past few years.