In VUC625: The Good, The Bad & The Ugly I offered Grandstream as an example of a company going in a good direction. I didn’t start out feeling this way. This post describes my history with their products, and the evolution of my opinion about the company.
Voice: The Early Impression
The very first Grandstream product I even held in my hands was the infamous BT-101. It was possibly the very first affordable SIP hard phone, which is why a friend bought one. Beyond merely affordable, it was cheap. Everything about it was cheap, which tainted my view of the company.
To be fair, there were a lot of really bad SIP desk phones at that time. Grandstream’s strategy was to own the entry level space, which they did, handily.
As a result of that initial experience with the BT-101, I actually bought a snom 200.
It wasn’t long before I was gifted (yes, gifted!) a Polycom Soundpoint IP600. That device won me over completely. It was superior in every way. It lived on my desk for years, not displaced until the Soundpoint IP650 brought HDVoice to my attention.