How-To: A Non-Bluetooth Wireless Headset for a Mobile Phone

Nexus 5 & Logitech H820eA few days back someone over at the DSL Reports VoIP Forum posed a question. Along with expressing some frustration with Bluetooth headsets, they asked how they might use a wireless headset that was not based upon Bluetooth with a mobile phone?

That is a curious question. I certainly understand that people can be frustrated with Bluetooth headsets. It’s something that I have suffered now and then.

Class 2 Bluetooth, which is limited to 2.5 mW radiated power, is the most common variety. It’s supposed to deliver a 10 foot range. That’s fine when a mobile phone is in your pocket, but inadequate when it’s on your desk and you need to refill your coffee.

Class 1 Bluetooth kicks the RF power up to 100mW, aiming to allow you to wander up to 100 feet from the host device. Unfortunately, to achieve this freedom to roam, both the host and the headset must be class 1 devices. AFAIK, no mobile phone has ever had a class 1 Bluetooth radio.

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A Few Ideas On Call Recording

Polycom-SoundPoint-IP-335-300px Earlier this week I had a little Twitter exchange with Jon Brodkin. It was inspired by his initial tweet:

“transcribing interview and can hear myself sipping coffee. That must come through loud and clear on speakerphone too.”

The inappropriate, or at least unfortunate use of speakerphones being a pet peeve of mine I could not help but respond, recommending the use of a good headset…as I’ve done many times previously.

Jon further went on to inquire about how he might easily record a call when using a headset with his using a Polycom Soundpoint IP335?

He further asserts that:

“…you would think it should be a lot easier with an Internet-based phone, but it’s not.”

That started me wondering how many people find call recording to be troublesome? People in companies with on-site PBX systems may have such capability presented by those systems. SOHO users may need other options.

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Telesphere’s VideoConnect: Cloud-Based Video Conf Service for SMB

TelesphereVideoConnectLogo Tuesday I had an opportunity to try Telesphere’s new VideoConnect service. VideoConnect is a video conference service targeting what’s loosely called the “SMB” sector. That is, businesses smaller than typically use hardware-centric telepresence or video conferencing solutions.

To understand VideoConnect to helps to first frame up Telesphere, who are a Phoenix AZ based provider of hosted Voice/UC services based upon the Broadsoft cloud. Telesphere’s service offering also leverages their private, managed MPLS network. That means that they provide a private connection to end-user sites, ensuring that their services are delivered without issues of QoS/QoE.

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CounterPath’s Bria For iPad: Obsoletes Desk Phones & Conference Phones?

Bria-iPad-Edition-beauty-200In the course of announcing it’s new Bria iPad Edition CounterPath recently made some very bold claims. They claim that within their own company Bria iPad Edition has essentially replaced desktop phones. They further claim it has overtaken their use of dedicated conference phones in meeting rooms. Citing their own internal experience they have brashly declared that the death of the desk phone is upon us.

One would expect a leading maker of soft phones to be less than enthusiastic about the future of hard phones. There is a very clear uptick in the use of soft phones, inspired by Skype at first, but then accelerated by UC clients from companies like Avaya, Mitel and even Microsoft.

Be that as it may, there remain tens of millions of IP phones on desktops around the globe. Clearly, the death of the category has not been universally observed. I hear no weeping from the various Polycom devices that litter my working life.

However, it has been said that the future is already here, just not yet evenly distributed. Perhaps I simply hold a position later on the curve of this trend?

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A Complicated Way To Join a VUC Call

counterpathDuring this weeks VUC call I was at KDKA-TV in Pittsburgh PA. I was sitting monitoring some equipment in the Art Department, which is  is physically located in the basement of the building at One Gateway Center.

There in the basement my cell phone was only able to get an EDGE connection to T-Mobile. Of course, CBS won’t let me on their network with my laptop or netbook. As a result, all week long I’ve been making use of my now aged Sprint 3G Mifi for general internet access.

Last week I installed the very latest version of Counterpath’s Bria Android Edition on my G2. To this point I’d only used it to make a couple of test calls around my office. This day I used it to join the ZipDX wideband conference bridge.

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Voxeo On HDVoice: Walking The Walk While Giving The Talk

Yesterday Dan York, in his role as Director Of Conversations at Voxeo, gave a webinar* on HDVoice. Dan’s presentation included a good basic introduction to wideband telephony. He cited the well known limitations of the legacy PSTN before moving on to highlight the wideband capabilities of Voxeo’s new  Prophesy and Prism product offerings.

This session was part of the companies Jam Session series that introduces new capabilities to developers. To put it simplistically, Voxeo is a tool-maker. The offerings of the tool-makers typically lead the services that we eventually see in the larger consumer space. That makes the tool-makers very important. That the tool-makers show both imagination and leadership is critically important.

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