HDTV

Netflix Streams On TivoHD, in HD

tivohd_wremote_rf_300rgb440Early in 2008 when Netflix officially dropped support for HD-DVD I thought that I’d have to terminate our Netflix account. We were getting HD-DVDs routinely, but had no plans to migrate to Blu-Ray. Still don’t really. However, my wife had been enjoying downloads from Amazon’s Unboxed service, even if they were all SD and marginal image quality. It was a suitable substitute for Comcast Pay-Per-View which you simply can’t use on a TivoHD because of cable card issues.

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Comcast Trouble Resolved With Help From Their Tweeple

I was incensed as a result of the past weeks trouble with the cable card swap that Comcast imposed. After considerable time spent on the phone in the afternoon I detailed the situation in a blog post early last evening. At the point when I wrote that post we had no clear path to solution, just the promise that someone would call us back.

Shortly after the blog post went live a twitter message was automatically sent to highlight that post. This caught the attention of @comcastcares, which is Frank Eliason, Director Of Digital Care at Comcast.

Frank & his staff are based in Philadelphia PA. The fact that Comcast has been using Twitter to stay on top of customer service has been known for some time. I had some cursory interaction with them during the long service outage in the aftermath of Hurricane Ike.

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Comcast Service In Houston: FAIL!

Nothing makes my blood boil like dealing with Comcast. I have never encountered a company with such complete disregard for their customers.

First A little Background: Chapter 1

Until early in 2007 Houston was Time-Warner Cable market. Houston, much of Texas and parts of Missouri were run by a partnership between Comcast and Time-Warner, but it was branded with the Time-Warner name. Early in 2007 that ended with Comcast assuming Houston operations and Time-Warner taking the rest.

Now no-one loves their cable company just as no-one has warm fuzzies for an ILEC. We had no great love of Time-Warner, but since then our experience with Comcast makes us long for the good ‘ole days of Time-Warner Cable.

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HD-DVD Lives On!

On our last trip to Fry's I was shocked and amazed to see a considerable inventory of HD-DVD media still on the shelves. Not only was there a great selection but the prices were good. Apparently this phenomenon is not…

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Searching For Tivo & HDMI Cable Insanity

tivohd_wremote_rf_300rgb440I hate to admit this, but on December 24th my wife and I went to Best Buy looking for a last minute gift. We decided that her younger brother needed a Tivo. Ours is a three Tivo household, although only TivoHD sees any real use these days. One you get used to having a DVR you want one on every TV, and radio too for that matter.

Though we’d had two SD Tivo units for years when we bought or HDTV we initially got the Time Warner HD-DVR instead of Tivo Series 3. The Tivo Series 3 units were $800 at the time, more than we were willing to pay. That experience was enlightening, like stepping back into the dark ages. What crappy menus, and basically no intelligence at all in the software. The CableCo DVR was simply dreadful.

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