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Comcast MPEG-4 Upgrades & TiVo

We love our Tivo DVRs. We've had them basically since the original Series 1 was initially offered. Our current compliment is a Tivo Roamio Plus with two Tivo Mini's. While…

Owning The Comcast CPE

For the past few weeks I’ve been thinking about the Comcast issued CPE that lives in my office. It’s a modem/router combination from SMC. We’ve had the service a long…

The Comcast Twins Are Idiots

The Comcast Twins Are Idiots

NPR’s Marketplace recently had a nice interview with the CEO of Comcast. Part of that interview referenced the companies problem with a poor reputation for customer service. That brought to…

Comcast Digital Voice: HomePoint in HDVoice?

A couple of weeks ago we received a promotional mailer from Comcast about their new Digital Voice service with the optional HomePoint. If I might quote Robert Plant, "Ooooooh, it…

Comcast Service In Houston: FAIL!

Nothing makes my blood boil like dealing with Comcast. I have never encountered a company with such complete disregard for their customers. First A little Background: Chapter 1 Until early…

Comcast Post-Ike: Just As Helpful As Centerpoint

It's been very frustrating dealing with the utility companies with respect to restoring service in the post-Ike period. At issue is their inability to get and redistribute information about who's…

What’s in a Name: Monitors – Part 1

Language is a funny thing. Sometimes there are subtleties that have consequences, yet get overlooked. The impact of language can be both subtle, and profound at the same time. As…

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