NPR’s Marketplace recently had a nice interview with the CEO of Comcast. Part of that interview referenced the companies problem with a poor reputation for customer service. That brought to mind our own experience with the company, past and ongoing.
As I’ve mentioned on numerous occasions, we rely upon Comcast Business Class internet access as our primary means of internet connectivity. While I’d love to have a greater diversity of alternatives, Comcast is the best that we can do around Houston for home office users.