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Mythbusting Skype, SILK & The Freetalk Everyman Headset

It has been said that, “the devil is in the details.” It has also been noted that I’m fussy about such things. After all, it usually takes little or no extra effort to get something right, often with much benefit moving forward.

Cast in this light I would like to revisit the Freetalk Everyman Headset being offered by InStore Solutions through the Skype online store. You may recall that I reviewed this device a while ago. I found it to be a decent product at a very attractive price. I’ve recommended it to a number of people, and none have come back to complain.

I think that USB attached audio devices, whether headset or speakerphone, are exceptionally convenient. They isolate the low-level analog signal handling from the harsh electrical environment inside a computer, often allowing for improved noise performance. They also save us from the painful prospect of loading unique device drivers.

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Fiverr.com Is A Serious Resource

Sometimes people take the shortest or cheapest path when it really doesn’t serve them well. So it was for my employer. For the past year or more the IVR menu at our main US number was voiced by the CEO of our US operation. Not that his voice is bad, but he’s an ex-pat Englishman with an accent that emphasizes the fact that we’re not a US-based company.

A while ago bkw of Freeswitch fame tweeted something about using Fiverr.com to find Lauri Murdock to voice some IVR. Fiverr.com is a site where people offer whatever service they provide for $5.

Since we had recently made some changes in staffing we needed to rework our IVR tree. I thought, hey for $5 noone is going to complain if we get a nice female voice. So I just ordered recording without asking anyone about it.

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The VoIP Users Conference Featuring LifeSize

Following our first video conference call with Blink Mind last August we’re at long last scheduled to do next call in the series. The VUC call on February 4, 2011 will feature LifeSize, the Austin TX based manufacturer of HD video conference systems. LifeSize is a division of Logitech.

Our guest will be Michael Helmbrecht, Vice President of Product Marketing. His responsibilities include product marketing, product life cycle management, public relations and analyst relations. Prior to LifeSize he spent nine years with Dell, Inc. where he was Director of Marketing. Michael held a number of key marketing roles at Dell, most recently leading product line management for data storage and networking in the Americas.

Unlike the earlier video call in August, the Feb 4 call will happen in 720p-based high-definition. A total of sixteen fortunate souls will have seats on the LifeSize video conference bridge.

The output of that bridge will also be streamed via a web feed, and recorded for later download as a video podcast. Audio from the LifeSize conference bridge will be joined to the ZipDX bridge so that people participating audio-only can join the call by their usual means.

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