A few days ago Tom Keating over at TMC wrote a post detailing how Worldgate Communications is nearing the end of its rope. Worldgate was the company most recently behind the OJO VOIP/Videophone service. It's always sad when a company…
Sigh, I guess this really is the end of HD-DVD. Today I received a nice email from Netflix telling me very simply that they won't be handling HD-DVD any longer. They'll continue to distribute the discs that they have, but…
The detailed review of the Snom M3 is just about complete, barring a few last minute edits. However, the editors over at www.smallnetbuilder.com have decided to purchase it for publication at their site. It'll probably take them a week or…
Gigaom has an article this morning about a small company rolling out high speed wireless data service into rural areas of Texas. It certainly sounds like an impressive service. If I were in a covered service area I'd be all…
Lee S Dryburgh has a very interesting interview with Jonathan Christensen who is the general manager of audio and video at Skype. It's in support of the coming eComm2008 conference that arises out of the ashes of the O'Reilly ETel…
Zeeek posed an interesting question earlier today : “What hosted service would you choose for a non-technical friend?”
Here’s my take on the subject:
Configuration Flexibility
The whole idea of hosted PBX is that you retain the flexibility of having your own PBX, but avoid the headache of its physical installation, maintenance and cost. There will be some configuration, maybe more than a little. There can still be a role for a consultant if the end users are truly non-technical.
Ultimately the ability to craft a dial plan that will adequately serve the end user will revolve around the configuration flexibility of the provider. Here are some features to look for: