Graves On SOHO Technology

Ok, you’re here, so that makes you something of a geek. Perhaps you have another telephony geek in your life, or your family are asking for a Christmas list. Whatever the case, a good USB speakerphone is really handy and makes nice present.

I’ve used a number of these things over the years. For the past few months I’ve had a Jabra SPEAK 410 on the corner of my desk.

Little round-and-loud has proven to be a solid performer. I’ve used it to participate in Google Hangouts, with Skype and GotoMeeting as well as various SIP soft phones. You might have seen me show it in a recent VUC call with Logitech. Whatever the client software, in every case it worked well. It sounds great to my ear and conveys my voice clearly to the far end.

The microphone is omni-directional, effective to about one yard. That makes the SPEAK 410 ideal for desk use, even if you have a person on either side of the desk.

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Invoxia’s NVX 610, which I reviewed not long ago, is an ambitious device, tackling various communication and entertainment functions all by way of an iOS host. With the NVX 610 selling for $599, it’s many capabilities come at a price.

Earlier this week Invoxia announced that they have started to deliver their new AudiOffice device. Announced at CES earlier this year, AudiOffice looks nearly identical to the NVX 610. The device is more targeted in its feature set, acting as a hardware dock for the purposes of desktop telephony applications.

Like the NVX, AudiOffice supports cellular calls, one SIP account and one Skype account. HDVoice support remains in the form of G.722 via SIP and SILK with respect to Skype calls. Compared to it’s larger sibling AudiOffice has fewer microphone (2 vs 8) and speaker (4 vs 8) elements.

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Invoxia’s NVX 610 is a curious device. In some ways it defies description. Is it an iPhone/iPad dock? Is it a desk phone? Or is it a conference phone?

In truth, it’s all of these things. The question is, can it very good at all those functions? Or any of them?

These questions are what prompted me approach Invoxia for an evaluation unit. This review arises from the my experience with that device over the past eight months.

Let’s begin by considering a little bit about the company. Invoxia are a French company with strength in design and engineering. Amongst their team you will find considerable experience in telecom. In the past they have been involved in projects for BT and the French multi-national Thomson, including the SIP/DECT hardware that Comcast rolled out as part of its HomePoint offering.

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Some weeks ago Gigaset sent me a a couple of their newer US offerings to try. The first of these that I’ve unboxed is the new C610A Cordless DECT phone with the L410 Hands-free Clip.

Unlike the various Gigaset systems I’ve considered in the past, the C610A is not an IP-capable system. It sports just one old school analog line interface. Normally I wouldn’t even trouble myself to take such a phone out of the box.

The C610A itself is a pretty basic phone. The DECT base includes voicemail capability, with a small speaker on the base so that you can listen to voice messages at the base even if the handset is elsewhere. The VM system can also be used to record a call in progress.

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As it happens, I was travelling last week so not able to attend the VUC call on September 30th that featured Invoxia. Thank goodness for the podcast because their product, the NVX610 certainly looks interesting.

In fact, it’s interesting on many levels. For the past few years there have been a number of people I know who have been seeking a re-imagining of the desk phone. Fellow blogger Dave Michels is one of the more notable folks calling for such an effort.

In exploring the space looking for a solution to our latent desire for a wholly new kind of executive desk phone we’ve been distracted by various things.

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Last Fall I bought a ClearOne Chat 160 USB attached conference audio device. It was purchased to make it easier for Tim Panton to gather the Asterisk Dev crowd to join the VUC call following Astricon 2010.  In that role it seemed at least adequate, much better than what we used at Astricon 2009.

Since then the ClearOne Chat 160 has loitered about my office seeing only occasional use. This past week I shipped it to Milwaukee with some Pixel Power equipment that I was supposed to demonstrate. This demo was to be a little unusual in that I wasn’t going to Milwaukee myself.

The plans was that I was to give the demo remotely. Our salesman would bring the equipment in to the prospects site, get it setup and online. I would be given access using GotoMeeting. For a portion of the demo I’d drive the gear from my office in Houston. For a second portion I’d show them the desktop of the system that I was using, which gave an example of how the product they were evaluating would be integrated into their facility.

Some of what they saw would be local to them, providing real HD video output to a proper HD monitor. Locally they would be able to assess the output quality and the basic performance of the hardware. The systems that they viewed remotely would serve as an example of the newsroom workflow tools that we provider, giving them a view of the news dept role in preparing graphics for each newscast.

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