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Point-CounterPoint: Hosted Voice vs. CPE

mjgraves | March 8, 2010
This post is part of a Point-CounterPoint open debate with fellow telecom blogger Dave Michels. In this new series, we both take extreme positions on a given topic. In combination these two opposed views are designed to provide a more complete perspective of the issue. To read a different perspective on this topic, click here.

Let me get this right out into the open…it seems to me simply insane for a small company buy a PBX. Buying a PBX takes precious capital for something that is often not a strategic asset in the life of the business. It’s at best “a necessary evil.”

We’re a small business, around sixty staff in total. Most of them live out their days in our corporate HQ in Cambridge, UK. But the “we” that I’m describing here is actually the dozen of us who earn our keep in the North American operation.

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counterpoint, CPE, Dave Michels, hosted pbx, ip pbx, sip, VoIP
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Point-Counterpoint: An Introduction

mjgraves | March 7, 2010

Journalist. Reporter. Columnist. Writer. Blogger. These are all very different things, yet there’s a lot of commonality to their activities and presentation. Most often, to have some semblance of credibility one must consider both sides of an argument or treatise in addressing a topic. This is done in the name of being “fair and balanced.”

The problem is that being fair and balanced can also lead to a kind of blandness in the writing. We might still convey some useful insight, but without expressing what is truly opinion it’s often difficult conveying a passion for the topic.

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