Graves On SOHO Technology

Some time ago I was a Vonage customer. We had a Vonage line for my home office to compliment the POTS line that service the house. Our only internet access was via DSL over that POTS line.

We haven’t had a POTS line here since 2004.

While Vonage was a pioneer in what we now call-over-the-top internet telephony, for most of its existence the companies primary means of delivering service was by way of an “analog telephony adapter” or ATA. An ATA provides the RJ-11 connection required to connect to a traditional telephone.

Service providers using ATAs are essentially emulating the PSTN. It makes perfect sense since they want to offer an easy, drop-in replacement for traditional phone service. The advantage that they sell is simply that they’re cheaper. Most care little for esoterica like HDVoice.

Read the rest of this entry »

Invoxia’s NVX 610 is a curious device. In some ways it defies description. Is it an iPhone/iPad dock? Is it a desk phone? Or is it a conference phone?

In truth, it’s all of these things. The question is, can it very good at all those functions? Or any of them?

These questions are what prompted me approach Invoxia for an evaluation unit. This review arises from the my experience with that device over the past eight months.

Let’s begin by considering a little bit about the company. Invoxia are a French company with strength in design and engineering. Amongst their team you will find considerable experience in telecom. In the past they have been involved in projects for BT and the French multi-national Thomson, including the SIP/DECT hardware that Comcast rolled out as part of its HomePoint offering.

Read the rest of this entry »

The VUC call on Friday, June 29th will feature Doug Mohney of HDVoice News. With over 20 years of telecom experience Doug truly is a veteran in the realm of IP communications. Having appeared on VUC calls twice previously (Feb 4, 2011 & Aug 14, 2009) he’s also becoming a VUC repeat offender.

This weeks discussion will focus on the evolving state of HDVoice as described in HDVoice 2012: Proliferation. This is the latest version of his annual report on the state of HDVoice, published by TMC.

I’ve read through this years report. It’s a great summary of state of HDVoice deployment. It covers the issue from a variety of angles, presenting sound insights useful to  corporate telecom managers, service providers, manufacturers and start-ups in the ITSP space.

Read the rest of this entry »

Our friends at OnSIP this morning sent an email invitation to attend a free webinar that they are giving about the new Polycom UCS firmware. The session is Thursday, June 21st at 1pm EDT.

The latest Polycom UCS software has a lot of new features that can improve your productivity. If you make use of the OnSIP provisioning server then you can easily upgrade your phones. The UCS firmware also includes many of the Polycom Productivity Suite features that were optionally licensed into the older v3.x firmware, but at no extra cost.

This latest release is also the shipping firmware on the outstanding new VVX-500. I’ve had a VVX-500 on my desk for about nine months, having participated in the beta program last fall. It’s my regular daily ride. I’ve been meaning to describe it in detail, and will yet do just that. Real soon now.

I certainly hope to be on this weeks webinar. In fact, I’ll be joining it using my VVX!

The  May 25th VUC call with the teams from RIM and Truphone was interesting. It’s great to hear that RIM is taking audio quality seriously as they go forward. I certainly hope that they get some traction with that strategy. As someone who has trumpeted the merits of HDVoice for a few years, any help to raise awareness of the benefits of improved audio quality is truly appreciated.

Read the rest of this entry »

Ooma has been around for quite some time. While the core of their service offering is free domestic long distance one you’ve bought the hardware, they have also made some effort to promote improved call quality…all the way to HDVoice.

The companies end-point device, a $199 device known as “Telo”, can be inserted inline with an existing landline, making your traditional home phone both voip and analog-capable. It can also be inserted inline with your internet access. Connected in this manner it provides managed quality of service (QoS) for voip traffic on your network. This is a sensible strategy, well established in many ATA type devices.

Telo is actually Linux-based and runs an instance of Freeswitch to handle its telephony functions. That open source project has consistently moved quickly to deploy new technologies…especially new HDVoice codecs. Ooma leverages this fact in offering what they call “PureVoice.”

Read the rest of this entry »