Gigaset SIP/DECT Handsets For 2010: Part 6 – SL78H
mjgraves | July 26, 2010
Introduced in early 2009, the Gigaset SL78H is the top-of-the-line cordless handset that they offer in North America.
Like the C59H and S79H, the SL78H is only being offered as an expansion handset with respect to the IP-capable A580IP and S675IP systems. You may see it offered as part of the SL780 or SL785, but these are not IP-capable systems.
As I’ve moved up the product range there has been a natural progression in features and physical attributes. Each better model builds logically upon the previous, but adds certain improvements in hardware or software.
At the top of the range the SL78H is physically a very different device. To start, it’s heavy. Unlike the prior models there is a lot of metal in the SL78H. Even the keypad itself has a brushed-metallic finish.
The handset’s frame is chrome-plated metal. The charging base is also chrome-plated metal, and heavy enough to be small yet hold the handset securely, without fear of it falling over.
All this use of metal gives the SL78H a very gratifying feeling in the hand. It simply feels like a high quality device. However, with an asking price of $150 such build quality costs.
The display on the SL78H, at 2.2 inches is larger than those on lesser models. It’s a TFT LCD resolving 240 x 320 pixels at 18 bit color depth (aka 256k colors.) It’s big, bright and sharp.
The entire back of the SL78H is a removable plastic cover. With the belt clip and the back removed you gain access to a mini-USB port and the battery pack. Like the lesser models, you’ll also find the driver for the speakerphone under the back cover.
Unlike prior models, the SL78H does not use standard AAA sized batteries. Gigaset has instead used a custom Li-Ion battery pack that’s said to deliver 200 hours of standby time or 15 hours of talk time.
The mini-USB port allows the use of the Gigaset QuickSync software for Windows as previously described. Like the S79H, the SL78H allows up to 500 contacts in memory, synced to outlook.
Of course, you can upload caller ID images, which can take advantage of the larger, higher-resolution LCD display. In fact, the display is so nice that I thought you might appreciate a gallery of menus shots to illustrate this fact.
If you click on the large image below it will invoke an image gallery. There are 17 images, each is reasonably close to a 1:1 pixel relationship with the display of the phone. I’ve done only minimal resizing, cropping and gamma correction so these images should be a fairly accurate representation of what we see on the SL78H handset.
It’s very clear that as cordless phones go the SL78H has a spectacular display. It’s easily the best of the Gigaset range at leveraging the various data display capabilities (news, email, sms) of the handset.
While the menus are very clear and easy to navigate I found that the improved display recast the screen saver feature in an entirely new light. When parked in the charging stand the handset acted like a small digital photo frame showing a family picture. While relatively trivial this was nonetheless a nice feature for home use.
In many ways the feature set of the SL78H is a mirror of the S79H, but in a different physical form. Where they differ is with respect to headsets. The SL78H supports the use of a Bluetooth cordless headset….and only a cordless headset. Its metal frame is continuous, lacking the connection for a wired headset.
I tried using the SL78H with two models of Plantronics headsets; the CS510 and Savi Go. Both were easily paired to the SL78H and worked well.
Sadly, the Bluetooth radio on the SL78H did not permit the use of wideband audio in the case of the Savi Go. Even though the Gigaset was on a G.722 encoded call, the audio at the headset was narrowband. Since wideband capable Bluetooth headsets are a comparatively rare this was not entirely unexpected.
I am hoping to acquire a Bluetooth wireless speakerphone and try it with the SL78H. I feel that even though the pair would not be wideband capable they might be a better solution that the handsets built-in speakerphone capability.
The Bluetooth radio can also be used as a data link to your PC. When setup in this fashion it replaces the USB connection for conveniently syncing contacts, uploading pictures and ring-tones.
Our use of the SL78H has been limited to the home office, for when I put one on our home phone line my wife complained about the keypad. She didn’t like the fact that the keypad is a single, smooth surface. She felt that, like the snom m3 handsets a couple of years ago, the smooth keypad made dialing more difficult since she couldn’t feel the transitions between the keys. She felt it caused her to miss-dial a lot so she prefers the S79H handset.
My feeling is that the SL78H is a great flagship for the Gigaset DECT range. It’s very well built and has a tremendous feature set. It’s the ultimate cordless phone for a large and very tastefully decorated house. It should be featured in fashion & décor magazines because it truly is house-techno-bling.
While that may appeal to some, it’s just a little over-the-top with respect to our humble dwelling. Given the choice between various models we’d rather have more of the S79H handsets. They may not be all chrome and sparkle, but I think that they’re the better value.
In an unrelated note: has anyone noticed that the various Gigaset handsets follow the same naming conventions as Mercedes cars? I’m told that the A , C, S & SL class designations were used with permission from Mercedes. Apparently there is some solidarity amongst German manufacturers.
Is it capable of dialing SIP URI’s?
No. None of the Gigasets can handle alpha numeric entry, so no SIP URIs. In my case I can work around this using the My.OnSIP user portal, which allows calling by SIP URI by performing call setup like a callback service.
Thanks for the review. I was wondering if you know of any SIP/DECT Handsets that support SIP TLS/ SRTP. I would prefer to have the option to secure my media.
For the moment I’ve not been able to positively confirm TLS/SRTP capability in any SIP/DECT systems. I suspect that this would be possible in the realm of the commercial Polycom KIRK or Aastra systems. Not some much in the consumer/SMB oriented snom & Gigasets.
Thanks for the reply. I further did some looking and I see that the SNOM M9 does have encryption. http://www.snom.com/en/products/sip-dect-phones/snom-m9-sip-dect-ip-phone/
I will look into that product and see if I can gather up some reviews.
Be aware that a US version of the M9 has yet to be released. The initial release operates on Euro frequencies and are not legal for use in North America.
Also, bear in mind that you can also wrap your voip traffic in a VPN. This is most typicalyl useful when you have control of both ends. For example, trunking between two locations. Not so much when terminating to a service provider. But then again, most service providers don’t support TLS/SRTP either.
Hi,
Great reviews of the Gigaset line-up.
I live in NYC and the 2 phones I’m considering are the S675IP and the SL785.
They are about $40 off on price which is not an issue. What I don’t understand is the price difference between the SL78H ($150) and the S79H ($70).
Do you have any thoughts on the S675IP vs the SL785?
If I get the SL785, could I have the S79H as my 2nd handset using the SL785 base?
Thanks.
The big difference between the SL785 and S675IP is that the later is SIP-capable. It can register with VoIP services directly. The DECT base for the SL785 cannot. It has only the analog line interface.
Once you have a basic system and start adding extra handsets you can go in any of 5(!) directions. The SL78H is the top of the line, with Bluetooth and a nice big color display. But for my money the S79H is a better choice since I like using a wired headset around the house.
Thanks. A couple more (newbie) questions.
It looks like the S675IP is “better” since it’s SIP capable (barring the super nice handset of the SL785). I’m not using a SIP service yet, but it’s nice to have the option (I currently have Vonage with I don’t think would be compatible).
Would the best of all worlds be to get the S675IP (for the SIP base) with the SL78H (for the Bluetooth headset)?
So I’m thinking of going with the S675IP and getting the S79H as the expansion headset.
If I eventually register with a SIP service, will I be able o make SIP calls with the S79H?
So from what I understand, the base of the SL785 has nothing to do with the Bluetooth. The Bluetooth is all in the headset?
Thanks again. This is very helpful.
Q: It looks like the S675IP is “better” since it’s SIP capable (barring the super nice handset of the SL785). I’m not using a SIP service yet, but it’s nice to have the option (I currently have Vonage with I don’t think would be compatible).
A: “better” is a matter of opinion or application context, but yes the S675IP is more flexible. You could plug it into your Vonage box using the analog line jack.
Q: Would the best of all worlds be to get the S675IP (for the SIP base) with the SL78H (for the Bluetooth headset)?
A: Possibly, if the cordless headset is important to you. I should not that the Bluetooth radio is not capable of G.722 / HDVoice calls. Not to seem snarky, but since you’re using Vonage now you’ve yet to experience HDVoice, so you won’t miss it.
Q: So I’m thinking of going with the S675IP and getting the S79H as the expansion headset. If I eventually register with a SIP service, will I be able to make SIP calls with the S79H?
A: Yes, any models Gigaset handset can make SIP calls via the S675IP base.
Q: So from what I understand, the base of the SL785 has nothing to do with the Bluetooth. The Bluetooth is all in the headset?
A: That is correct.
If I get the S675IP with the S79H as the extra handset, does the answering system reside in the base of the S675IP? If not, how does it work?
I plan on hiding the base in a closet with my cable modem and my wireless router. Does the base serve any purpose? Will I be able to listen to the a message as someone is leaving it from the handsets? Do both handsets have a message waiting indicator?
Finally do the handsets have talking caller ID?
Thanks
Q: does the answering system reside in the base of the S675IP?
A: Yes.
Q: Will I be able to listen to the a message as someone is leaving it from the handsets?
A: I’m not sure. We don’t, but it may be possible. You could check the user manual as these are available online.
Q: Do both handsets have a message waiting indicator?
A: Yes.
Q: Finally do the handsets have talking caller ID?
A: Not as far as I know.
Great review of the whole Gigaset series. Definitely the best on the web that I could find. It inspired me to get the S675IP and I couldn’t be happier. Thinking about adding a second line with the S79H handset. Thanks for all the hard work!
I’m glad you liked it! I think I’m about done with Gigaset for a while, unless they introduce some new product into the US.